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Kunes Ford of Delavan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,302 reviews)
Visit Kunes Ford of Delavan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
New (262) 725-0419 (262) 725-0419
Used (262) 725-0449 (262) 725-0449
Service (262) 725-0433 (262) 725-0433

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They did a great job, they were prompt, they were

They did a great job, they were prompt, they were courteous, and they washed the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying my leased vehicle

Worked with Tim Bies and Heather from the finance dept. I purchased my leased vehicle and they were extremely helpful thru the whole process. I do recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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In my opinion STAY AWAY!

In my opinion STAY AWAY!!!!!!!! I delt with Jahn Thomas Karlsen stay away from this guy. You can see that he has three names, a liberal! he goes by Thomas, I think parent issues. I put an application in and NO talk what so ever. He disappeared in financing office leaving me sit there. Did not care about me what so ever just cared if I was going to buy a car. Then I got a call from some guy who wanted to be a girl and was talking over me and would not let me talk at ALL. Your typical car sales people. When I was sitting there in the showroom the amount of F bombs being thrown around was terrible. Like a high school locker room.. Go to Palmen much more professional. They call themselves a CHRISTIAN ORGANIZATION, IT IS ON A POSTER FOR MARKETING ON;LY....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kunes dealerships best in the business

Very helpful with fast turn around of an unexpected repair. Fair prices with detailed explanation of repair. Have been working with Kunes in Delivan for about 5 years and have consistently had a superior experience. Good people with good values.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly people, great service.

Friendly people, great service. Service writers are professional, place is clean. We have purchased 2 cars and have had both cars serviced there, I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department always takes good care of my car

The service department always takes good care of my car and me. I am satisfied with the service and the personal relationships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and communication

The service manager was very prompt and courteous my vehicle was done sooner than promised Everything was done beyond my expectations. Even the wash job on the car was great Very Impressed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The service manager was excellent to work with and the

The service manager was excellent to work with and the service technicians did excellent work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terrible

Took my car in for things that should have been done before they turned the car over to me after buying. Sales manager approved of the work needed. They had the car a week and none of that was done. But, of course, they did find something else the car needed that I had to pay for. Never going back to Kunes again. For a car or service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Never again

Way over priced, mark up on parts was well over 100% more than I could have gotten them. Over $1000 dollars in labor for a 2-3 hour job. Everyone behind the counter just looks at you like your dumb for asking questions. Over the years I have bought 10 cars from this dealership and after this, I will not be going back ever.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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