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Swant Graber Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I live in Duluth and made the trip to Swant Graber Ford in Barron, Wisconsin to look at a Ford Edge. Matthew was great to work with from the start. I had done a lot of research before coming in and had plenty of questions, but he was patient, knowledgeable, and never made me feel pressured. We test drove three different vehicles that I had researched, which gave me the opportunity to compare them in person before deciding on the Ford Edge. I really appreciated being able to take my time and make the decision for myself. The financing was another big plus. I came in with a pre-approval from my own lender, but Swant Graber Ford was able to get me a better interest rate than my pre-approval. The drive from Duluth was definitely worth it. Matthew and the team at Swant Graber Ford made the entire buying experience straightforward and low pressure. I would recommend them to anyone looking for a Ford in Barron, Duluth, or the surrounding area.

I live in Duluth and made the trip to Swant Graber Ford in Barron, Wisconsin to look at a Ford Edge. Matthew was great to work with from the start. I had done a lot of research before coming in and had plenty of questions, but he was patient, knowledgeable, and never made me feel pressured. We test drove three different vehicles that I had researched, which gave me the opportunity to compare them in person before deciding on the Ford Edge. I really appreciated being able to take my time and make the decision for myself. The financing was another big plus. I came in with a pre-approval from my own lender, but Swant Graber Ford was able to get me a better interest rate than my pre-approval. The drive from Duluth was definitely worth it. Matthew and the team at Swant Graber Ford made the entire buying experience straightforward and low pressure. I would recommend them to anyone looking for a Ford in Barron, Duluth, or the surrounding area.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Swant Graber Ford was a very pleasant experience. Cory was very knowledgeable and accommodating. They had what we were looking for and the transaction was completed in a timely manner. I highly recommend giving them a try.

Swant Graber Ford was a very pleasant experience. Cory was very knowledgeable and accommodating. They had what we were looking for and the transaction was completed in a timely manner. I highly recommend giving them a try.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a truck from swat for 42,000 dollar to find out it was damaged and fixed before I bought it talked with the GM and he said it was my problem I also had the truck in for repairs 5 times in a few months truck only had 30,000 on it and of course got a run around told them the truck was a lemon and I got told not there problem STAY away from these crooks

I bought a truck from swat for 42,000 dollar to find out it was damaged and fixed before I bought it talked with the GM and he said it was my problem I also had the truck in for repairs 5 times in a few months truck only had 30,000 on it and of course got a run around told them the truck was a lemon and I got told not there problem STAY away from these crooks

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Pat. We are sorry to hear you had a less than pleasant experience with Swant Graber. We thank you for taking the time to post a review.

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Several other Ford dealerships could learn a lot about customer service from the Swant Graber Ford's service dept. Top notch! Not out to "stick it to you" on service calls (like the fellow @ Northtown Ford in Menomonie). Swant Graber knows their customers and treats them right!

Several other Ford dealerships could learn a lot about customer service from the Swant Graber Ford's service dept. Top notch! Not out to "stick it to you" on service calls (like the fellow @ Northtown Ford in Menomonie). Swant Graber knows their customers and treats them right!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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