Auto Class Direct

3.7 out of 5 3.7
Rectangle 48
Sales 9:00 AM - 7:00 PM

Auto Class Direct Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2010

Buying a new car should not be a long, exhausting and stressful process. When you shop with Auto Class Direct, a family owned and operated Plano preowned car dealership, you'll be reminded that car buying can be fun!

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How We're Different

Our dealership knows that purchasing a vehicle is a big investment. Probably the biggest investment you'll make aside from your home. So, why in the world would we want to pressure you into a car that doesn't fit your needs, or suggest used vehicles that are in poor, unkempt condition? This is the experience that many people have with used car dealerships, but we're here to change that.

"Family owned and operated. Clean, affordable Used Vehicles. Consumer friendly, reputable financing."

Reviews

3.7 out of 5 3.7
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 30, 2019

    The Auto Class Direct family has raised my expectations of the car buying experience! They are all so friendly and helpful! This is the second car I’ve... got from them, and I’m so happy with how they’ve treated me! I’ve sent all my friends and family there, and I look forward to doing further business with them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Kim for your positive review. We are so happy to have you as part of the ACD family!

  • 5.0 out of 5
    October 30, 2019

    I had great painless easy experince and got a good quality car from them ..Tracy and Rodney helped me in every way possible i will go back again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Cody for your positive review. We appreciate your business.

  • September 20, 2018

    Micah was very helpful in finding me exactly what I needed, and made the buying process stress free. Will definitely buy again, A1 service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business! It was a pleasure to help you find your quality vehicle.

  • 5.0 out of 5
    October 30, 2019

    Great selection of vehicles, Friendly and well informed sales people, very easy to work with. We love our car and the way they helped us with our purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Rhonna for your kind words. We are happy to have you as a customer!

  • 5.0 out of 5
    October 28, 2019

    I saw a Nissan Juke online and went and saw it. Once I was there I a great sales experience. Rodney and Tracy were just awesome. Thanks for all the help.... I love my new JUKE

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Eugene for trusting us with your car buying experience. We are happy you're happy!

  • 1.0 out of 5
    March 24, 2019

    I would actually give less than one star if I had that option. Bought a Used car. I asked if the car had a check engine light and they said no. After... buying and driving the car for about 3 miles from their location, the check engine light came back on. This is because they had actually reset the check engine light without fixing the problem. This company is a fraud! when I called them back to tell them that the check engine light came on, they said it's not their problem. That maybe I am the one who brought the check engine light on. This particular guy Micah said that he dint forced me to buy it and that am stupid. I regret going to that dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    February 23, 2019

    They begged me for a good review while buying and now I know. I have made 3 payments and need a new transmission. Worse decision buying from Auto Class... Direct.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    First off, we are sorry that you are having a mechanical issue at all. We strive to find clean, well-maintained, used vehicles -- however, we don't kn...ow and can't predict if or when anything will need to be done. We also don't know how a vehicle has been maintained or driven after purchase. We too wish they lasted longer and cost less to own. Last year, after shopping around town, you came into our dealership to try and purchase a vehicle. We looked at several trucks with you and found one we could get financed for you. We did our due diligence to get the vehicle ready for you prior to delivery. You also had an opportunity to test drive and check it out. Again, no one knows what is going to happen in the future of a motorized vehicle. We offer warranties for used vehicles that are reasonably priced with reputable providers to give our customers peace of mind -- you declined. We reviewed and signed all relative docs about purchasing a used vehicle. Until you stormed in rudely demanding that we fix your five-year-old truck with over 100,000 miles that you have been driving for six months, we had no knowledge of any issues. You made a scene in our lobby. You bullied the manager and sales people present and yelled at other customers. We offered to help you find a reasonable mechanic that could take care of this repair and save you some money. Even though you have given us no reason to continue helping you, we stand by this offer and are still willing to help you save money on this repair. Feel free to call our office for a referral.

  • 5.0 out of 5
    September 11, 2018

    Great customer service. They treated us like family and were very patient with us finding the right car. Ryan was very helpful! I will definitely recommend... this place to my family and friends!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 24, 2018

    This business is unethical and the employees are morons. We bought an expensive truck that the motor went out under two months. They would not fix the... motor or take the truck back. They would not even let us tow the truck to their auto department to look at and made us park it across the street. Then laughed and said "I'm surprised they haven't towed it yet" We talked to the Guy that owns the business across the street and he said that happens a lot and for us not to worry about it getting towed until we could get our insurance to have it towed. They were RUDE and that Micah guy is a joke. I wouldn't recommend stepping foot on this lot! Karma will come back on them, but do yourself a favor and do NOT get involved with these CROOKS!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    April 23, 2018

    Dealt with Marco who was great salesman but when I returned to provide down payment for vehicle, some other woman that worked there was very rude & disrespectful... saying she wouldn't take a payment from me. Don't bother going to this place. There's no "Class" at Auto Class Direct

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
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