Reviews
I just bought a subaru crosstrek sport 2022
I drove my last car for 12 years. When I got the news that it wouldn't be reasonable to fix it for inspection I decided to swing by Tri City to get some ideas on car prices. Brian Santos was able to help me an hour before closing time, I put a deposit down on a new crosstrek sport on the same day. Today I picked it up. Beautiful car, very peppy with the 2.5 sport, interior is so polished and clean with the yellow trim and startex upholstery. I am so happy with this car and so grateful to Brian for the great advice and help with all my questions. Thank you again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Subaru Crosstrek! We're delighted Brian stepped in to make sure you went home in a car that perfectly suits your needs. Please let us know if there is anything else the Tri-City Subaru team can do for you. Enjoy!
Broken windshield
Gary, Ringo and the entire service department were extremely helpful and friendly. They always go out of their way to make sure my car is top priority. I would and will be going back to them in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Kathy, for your five-star review and confidence in the Tri-City Subaru team! We are glad that Gary and our service department were helpful and left an excellent impression. Safe travels and we'll see you down the road.
Sales and Finance team were very easy to work with.
Sales and Finance team were very easy to work with. I wasnt pressured or rushed or belittled when I didn't understand the specifics of an option. Timely service, I was kept up to date on the entire process and never felt like I was wasting anyone's time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brittany, thank you for the great review! We are so glad to hear that you had a successful and accommodating experience working with the Tri-City Subaru team. Drive safely, and we hope to see you back again down the road!
Quick, Easy, Competent Service !!
Just had an engine light problem quickly diagnosed and expertly fixed. But the most outstanding part of our experience was the service manager Anthony. I'm pretty critical and detail oriented And Anthony surpassed my expectations of service. We have 3 cars and I would feel absolutely confident to have them serviced at your dealership based on our experience with Anthony.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony is an invaluable asset to our team and we are thrilled to see that your service experience with him has earned us your trust. Thank you so much for choosing Tri-City Subaru and we look forward to your next visit!
I had a good experience at this dealership!
I had a good experience at this dealership! I am loving my used car so far. I noticed immediately after purchase that the AC did not work. They took it in as soon as they could and fixed it for free for me, which I really appreciated. Josh was helpful and honest with me and made my first car buying experience a pretty good one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review! We're delighted Josh and the rest of the Tri-City Subaru team delivered excellent, communicative service to find a used car you'd love and get your AC repaired free of charge. We're honored to make your first car purchase experience so positive and hope to work with you again soon!
Go to Tri-City Subaru! One-stop, superb shopping!
From the day I paid the deposit to the day of pickup, every member of the team I worked with—Kathleen, Patty, Mike and Matt—paid nothing but kind, respectful, knowledgeable and diligent attention to every detail of my purchase. I would highly recommend Tri City Subaru to anyone! Thanks so much—loving my brandy new Crosstrek Sport! 😊🥰
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tina, we are thrilled that you had such a positive purchase experience here! Thank you for choosing Tri-City Subaru and for sharing your kind words about Kathleen, Patty, Mike, and Matt. Enjoy your new Subaru Crosstrek!
Tri City Subaru Service Department
The service department and receptionist were very cordial and easy to deal with. Explanations and options were clearly explained. I highly recommend Tri City Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sally, thank you for the great review! We are glad to hear that you had a successful experience working with the Tri-City Subaru team. Drive safely, and we hope to see you back again down the road!
New Customer, Great Dealership
Everyone at Tri-City worked expediently to insure our buying experience was a good one. In times of limited inventory, the sales team went the extra mile to locate the vehicle we were looking for. All details were fully explained without any sales pressure and all questions were answered. Looking forward to the next one!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this fantastic review! We're thrilled that you enjoyed working with our team here at Tri-City Subaru. We hope to work with you again down the road!
Number 1 in Service
Tri-City has a fabulous service department!!! Always friendly- patient and customer focused. We are loyal Subaru owners for many years . TriCity works hard to get top quality pre- owned cars and salesmen go above and beyond to assist customers to make solid decisions.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review. We are glad that our team takes excellent care of you and your Subaru. We appreciate the trust in us to get the job done right! See you again next time.
I have used this dealership for several years and can
I have used this dealership for several years and can highly recommend it. My Subarus have always been kept in the best condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Tri-City Subaru team. Drive safely, and we hope to see you back again down the road!
You are welcome!