Reviews
The service and sales teams are great. Thank you Ringo for such excellent service and advice for our outback. Thanks to Mike for checking in with us as to options We so appreciate.
The service and sales teams are great. Thank you Ringo for such excellent service and advice for our outback. Thanks to Mike for checking in with us as to options We so appreciate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear Ringo and Mike made your experience with our team a great one! Thank you for choosing Tri-City Subaru and for sharing your support. We wish you safe travels ahead!
Service was great. My vehicle was taken in on scheduled time and promptly serviced. Danielle was very personable and a joy to work with. I had many questions and she thoroughly answered all of them in a detailed manner. One big-ticket item will need to be addressed at some time in the future. However, I was not pressured into having that work performed today. I have been going to TriCity Subaru for many years and have always been satisfied with the work performed.
Service was great. My vehicle was taken in on scheduled time and promptly serviced. Danielle was very personable and a joy to work with. I had many questions and she thoroughly answered all of them in a detailed manner. One big-ticket item will need to be addressed at some time in the future. However, I was not pressured into having that work performed today. I have been going to TriCity Subaru for many years and have always been satisfied with the work performed.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carolyn, thank you for your kind words about Danielle and our entire team! We appreciate your continued support and look forward to serving you again in the future at Tri-City Subaru. Safe travels!
Fast, friendly service with a great waiting room and they were very informative. Told me a few things that needed Attention they weren’t pushy to make me get things done only let me know what needed to be done. I can’t wait until my next 5000 mile service.
Fast, friendly service with a great waiting room and they were very informative. Told me a few things that needed Attention they weren’t pushy to make me get things done only let me know what needed to be done. I can’t wait until my next 5000 mile service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are so glad you enjoyed a quick, informative service visit here at Tri-City Subaru! Thank you for your business and for your fantastic feedback. We can't wait to see you again next time!
Busy but efficient. Definitely oriented to customer satisfaction. Service reps are well qualified and provide clear descriptions of services required and performed.
Busy but efficient. Definitely oriented to customer satisfaction. Service reps are well qualified and provide clear descriptions of services required and performed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Tri-City Subaru! Take care!
Everyone in the dealership was friendly. The Kia Soul looked great and was slick and span clean, inside and out. They offered reasonable maintenance deals. I got the underneath of my car rubberized to prevent rust for 10 years and the inside also received protection from spills. My fear of rust was formidable. Now I don't need to dread winters. Dezmond was personable and polite. He opened the door for me on my way out, ran ahead to make sure he could open it. Mat explained insurance options simply and clearly. They fixed a tiny dent in the door (not very noticable) before I dro e home with the car and brought the fact of the dent up to me BEFORE I got to the dealership. They inspire trust and a desire to return!
Everyone in the dealership was friendly. The Kia Soul looked great and was slick and span clean, inside and out. They offered reasonable maintenance deals. I got the underneath of my car rubberized to prevent rust for 10 years and the inside also received protection from spills. My fear of rust was formidable. Now I don't need to dread winters. Dezmond was personable and polite. He opened the door for me on my way out, ran ahead to make sure he could open it. Mat explained insurance options simply and clearly. They fixed a tiny dent in the door (not very noticable) before I dro e home with the car and brought the fact of the dent up to me BEFORE I got to the dealership. They inspire trust and a desire to return!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience, V! We're so glad Dezmond, Mat, and our team could take such good care of you. We look forward to helping you again in the future here at Tri-City Subaru. Enjoy your new Kia Soul!
Great service with excellent communication and accommodation. Looking forward to the next 5000 mile service! Thank you Nolan and team.
Great service with excellent communication and accommodation. Looking forward to the next 5000 mile service! Thank you Nolan and team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, we're so glad you enjoyed your experience with our team! We look forward to your next visit too! -The Tri-City Subaru Team
Mike Arthur is the best salesman we have ever dealt with. He is kind, courteous, very well informed and a pleasure to deal with. We have purchased/leased at least 8 SUBARUs from Mike.
Mike Arthur is the best salesman we have ever dealt with. He is kind, courteous, very well informed and a pleasure to deal with. We have purchased/leased at least 8 SUBARUs from Mike.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for choosing Tri-City Subaru and for sharing your experience working with Mike Arthur. He's truly exceptional, and we greatly appreciate your continued business!
I would like to thank Nolan for keeping me updated. All around, Great job Tri CitySubaru!
I would like to thank Nolan for keeping me updated. All around, Great job Tri CitySubaru!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, thanks so much for the 5-star review of Tri-City Subaru!
Dealing with one of the best sales people I have delt with in all the years of buying cars. I am 77 years old. Had many many Subarus. Only o e bad expwtiw ce. Yes Drew is the best. They should all be like him He made the process comfortable & painless.
Dealing with one of the best sales people I have delt with in all the years of buying cars. I am 77 years old. Had many many Subarus. Only o e bad expwtiw ce. Yes Drew is the best. They should all be like him He made the process comfortable & painless.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joanne, hearing this feedback has made our day, thank you! We're thrilled to read your kind comments about Drew and we are honored to have earned your five-star rating. From the entire team at Tri-City Subaru, congratulations on your new car!
Great experience from the time I walked into the service dept, my loaner car was ready, the crew was pleasant explaining every step from drop off to pick up, price was very reasonable. Was going to purchase a new car but no need to this Subaru Outback will go me many more years! Couldn’t ask for more❤️❤️
Great experience from the time I walked into the service dept, my loaner car was ready, the crew was pleasant explaining every step from drop off to pick up, price was very reasonable. Was going to purchase a new car but no need to this Subaru Outback will go me many more years! Couldn’t ask for more❤️❤️
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Hazel! We're happy to hear the team took such great care of you and your Subaru Outback. We look forward to working with you in the future at Tri-City Subaru!