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I am usually reluctant to recommend or refer anything to anyone however, when exceptional service is provided, it does need to be recognized! My e...
Jim, thank you so much for this thorough review, covering your satisfaction with your car and with our sales team! Craig and the rest of our team ...
I am usually reluctant to recommend or refer anything to anyone however, when exceptional service is provided, it does need to be recognized! My experience at Tri-city Subaru was just that; exceptional. The sales representative "Craig Enslin" was especially helpful and knowledgeable with the selection and sale of our (my wife's car) new 2017 Subaru Impreza. He established a rapport with myself and guided me in the direction of the Impreza Premium model and provided a test drive. I thought that it would be a suitable replacement for our 8 year old Honda Civic so, we arranged a test drive and walk thru with my wife (obviously, if she didn't like the car, there was no reason to proceed with the process). She had specific issues with the Honda that related to the headrest not accommodating her height (very uncomfortable and no adjustment) and the visibility outside when cornering (esp left turn where the tiny fixed window on the Honda blocked her visibility and ability to see on coming traffic). The Subaru had multi-position headrest that were very comfortable and the visibility in the vehicle was exceptional (almost like someone was listening to her concern). Then, when she learned of the "Eyesight" safety features available "It was a no brainer". The car rides much smoother that her Honda and very much quieter (less road noise which can be fatiguing on longer trips). I have a couple of technical issues that I expressed to Craig and he quickly resolved them to my satisfaction. Now that we have had the car for a week and the wife has taken a trip to New York (this weekend).....her telephone after arrival was a 'definite approval'. She is not an easy sell (not that I am either) but, she drove into a snowstorm on the way down and it was not an issue with the 'Four Wheel Drive' Subaru and she indicated that she received 'well over' 30 M.P.G. on the first fill up (with some local city driving and the trip down to NY mixed in) . She mentioned and was impressed ("Impressive Impreza") that quick turn radius (great in traffic and confined parking lots, great long distance ride (comfortable seats), and she loves the backup camera...... I'm sure that there is more to love about the Subaru Impreza and Tri-City Subaru but, if I continue it would almost sound like a paid advertisement (it is not). Just a 'Great First Impression' ! Great car, dealer and super salesperson (Craig Enslin/ honest, knowledgeable and forthright).
Jim, thank you so much for this thorough review, covering your satisfaction with your car and with our sales team! Craig and the rest of our team does their very best to accommodate each of our customers' specific needs in a clear and honest manner, ensuring that they drive away in a car that's PERFECT. We're thrilled to know you love your "Impressive Impreza."
This was my 2nd trip to TCS and my 2nd Crosstrek. Craig Enslin was helpful without being pushy, good-humored, and knowledgeable. If I ever part wi...
This was my 2nd trip to TCS and my 2nd Crosstrek. Craig Enslin was helpful without being pushy, good-humored, and knowledgeable. If I ever part with this car, I'll definitely be back.
I was a former driver of a 2005 Chevy Silverado. The gas mileage began to be too much for me, and I needed something more efficient. I was told Su...
I was a former driver of a 2005 Chevy Silverado. The gas mileage began to be too much for me, and I needed something more efficient. I was told Subaru's were great cars to own, and great in the snow; living in New England that's exactly what I was looking for. This garage set me up with the perfect payment plan, and car. They made the transition from car to truck easy, and were very professional. I would recommend them to anyone who is looking for a great, new or used Subaru! I've had mine for almost two weeks, and everything has been perfect.