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Don's Ford

(459 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (315) 971-3416 (315) 971-3416
Used (315) 971-3703 (315) 971-3703
Service (315) 971-3706 (315) 971-3706

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don's Ford from DealerRater.

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I love dealing with jim, have dealt with him for many

I love dealing with jim, have dealt with him for many years now. He's the best! Everything went very smoothly and I'm very happy and will definitely stay with Don's Ford

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you for the fantastic review! We’re so glad you enjoyed your visit. We’d love to welcome you back to Don's Ford anytime!

As always Scott finds exactly what I need and makes

As always Scott finds exactly what I need and makes everything seem less. I wouldn’t go anywhere else!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Scott consistently meets your needs and makes the process seamless, Brenda. Thank you for choosing Don's Ford, and we look forward to serving you again in the future!

Great experience.

Great experience. Helpful sales department and service department. Answer all questions. Would refer friends and family.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We're happy to hear our sales and service departments were helpful. We appreciate your recommendation to friends and family, too! If you need anything in the future, you're warmly invited to reach out to us at Don's Ford.

I wouldn’t go anywhere and and to anyone else to buy a

I wouldn’t go anywhere and and to anyone else to buy a car. Truly an amazing experience and place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks a million for leaving us a review and sharing positive feedback. We'd love to serve you again! Feel free to reach out to us at Don's Ford whenever there's a need.

Scott was very helpful in getting me out of my lease into

Scott was very helpful in getting me out of my lease into a new vehicle to buy. It is always so nice to do business with someone who cares and is so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that Scott provided such helpful service at Don's Ford! It's great knowing you had a positive experience transitioning from your lease into a new vehicle. Thank you for choosing us and see you next time!

I always have a great experience when I go to Don's ford,

I always have a great experience when I go to Don's ford, I dropped off my car and they called when it was ready, I was there each time less the five minutes, Very fast and reliable service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that our team provided you with such a great experience. Thank you for your positive feedback. If there is ever a need, you can always call us or swing by Don's Ford!

Fast eazy to work with and very respectful I would

Fast eazy to work with and very respectful I would recommend to a friend 5 out of 5

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

"5 out of 5" brings a smile to our faces. Thank you for such positive feedback. If you need anything down the road, feel free to give us a call or stop by Don's Ford!

Excellent service in a timely manner.

Excellent service in a timely manner. Friendly and made sure that all my questions were answered

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks for your positive feedback! If you need any further assistance, feel free to reach out to us at Don's Ford. We'd be delighted to help you again!

My experience with the dealership is that they are Very

My experience with the dealership is that they are Very accommodating. Everyone is so kind.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We are happy to hear that our team at Don's Ford exceeded your expectations. We hope to see you again soon!

Great service!

Great service! Completed quickly and they kept me informed . Very happy with work done on my car and also Don's Ford employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're glad to hear that our team at Don's Ford provided quick and informative service. We appreciate your support! Remember, we're here to help if you need anything or have questions!