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Don Vance Ford

(344 reviews)
Visit Don Vance Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (417) 233-2349 (417) 233-2349
Used (417) 233-3080 (417) 233-3080
Service (417) 233-2350 (417) 233-2350

Reviews

(344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Vance Ford from DealerRater.

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Great work

Michael exceeded my expectations as a sales man he knew what i was looking for and me and my daughter a proud owner of a great used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to look for a vehicle, very helpful.

Most wonderful, working with Michael Hartman, was excellent. You could see the care and quality in whole car dealer ship, from the buildings, to the cars for sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pre owned vehicle shopping

I spoke with Mike Hartman over phone about truck advertised over the internet, he provided answers to all my questions. With no pressure to make our decision . Impressive presentation of pre owned vehicle the dealership does great Job recommend them to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jason and his boss at the dealership was very...

Jason and his boss at the dealership was very professional and good to work with. Very conscientious young man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Extremely satisfied with the service and vehicle.

Jason Carter was very professional and knowledgeable. He was kind and didn't pressure us at any time to purchase a vehicle from him. I would highly recommend Jason and the Don Vance team to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing

Jason was great and made the car buying experience smooth and fast. This was the first car that I've bought and it only took 2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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new truck

Bought a used truck from Mike Hartman. He was great to work with. Took his time with me making my decision. They made the financing part of the purchase very easy also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Online Vehicle Purchase

I purchased a new vehicle entirely via phone, internet, and mail. The purchase was completed in a few days (my bank was the hold up) and they delivered the vehicle to me free of charge! The vehicle was sold at a fair price (no over MSRP price gouging - which is currently hard to find). My salesman (Jason Carter) was very responsive and walked me through the process. I highly recommend him and this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helluva Salesman Josh O’Quinn

I’m from northern New Mexico and our company CSTI Inc is based out of Albuquerque, NM. Found Don Vance Ford last year online and was contacted by Josh O’Quinn. I’m so lucky to have found him. We ended up buying a used Ram 5500 to tow our heavy equipment. We tow ditch witch Hydro-Vac units, w excavators and so on. We completed the no hassle deal over the phone and I drove 14 hours and met Josh O’Quinn in person and he’s one helluva guy. Down to earth home town feel. Truck was as described with no pressure to buy. Got a good deal on one of our fleet vehicle trade ins. Fast forward a year and now our company CSTI Inc. bought a second vehicle from Don Vance Ford a brand new Ford Powerstroke F-350 from Don Vance simply because Josh is the best salesman and he has and will continue to take care of us. He has followed up with anything we could ask for following the purchase. Got the best deal on this truck I could find anywhere. We have a fleet of heavy duty trucks and have dealt with plenty of other dealerships however this dealership, thanks to Josh has that old time one on one no hassle hometown feel. Best prices on Ford HD trucks anywhere. We are looking to buy several more heavy duty trucks and Josh is going to be our go to guy, even being 900 plus miles away. Thanks Josh for taking care of me and our company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place! Ask For Josh O’Quinn!

I recently went to Don Vance Ford to look for a pick up. The salesman, Josh O’Quinn helped me right away. He answered all of my questions and was very friendly and knowledgeable. I appreciated all of his help and hope to do business with him soon. Don Vance dealership is a top notch place to find your next vehicle!! Ask for Josh O’Quinn too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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