Reviews
Great buying experience
This was my first new car, ever. After deciding the Hyundai Tucson was likely the best fit for me, I took the recommendation of a neighbor and contacted Texan Hyundai in Rosenburg. I spoke with James Teng via email several times before visiting the dealer. During that time he answered the questions that I had in regards to getting the trim and package that I wanted, along with information about financing and down payment. My experience at the dealership was very pleasant, James was easy to work with and did a excellent job of explanning both the options of the vehicle, as well as the terms of the purchase. Alvaro, the finance manager, also gave a thorough explanation of some of the protection options that are available that add to an already oustanding warranty plan. All in all, for my first time buying a new car, I was pleasantly surprised with the process. I believe a majority of that is due to the professionalism shown by the staff of Texan Hyundai. The only bad part was waiting for my vehicle to arrive, but they set me up in a loaner vehicle very similar to the one I had purchased. That slowed me to get used to it before taking delivery of my vehicle. This was greatly appreciated. Thank you James and the rest of the staff at Texan Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Employees deserve credit for working with and for the customer
Julio is a great asset to this dealer. He explains and does not push the customer to purchase. If I need another car I will go to him and anyone I recommend I tell to speak to Julio. The mechanic that diagnosed and repaired the steering issue with my last Sonata deserves a comendation. He knew what to repair and handled it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great
Very friendly staff. Felt welcomed and loved how I was shown the features on my sonata. Have already recommended Texan Hyundai to a couple of friends looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very satisfied
I needed two vehicles for my daughters as one was graduating high school and the other needed a replacement car due to a accident. I was looking for two used cars but after talking with the sales staff I decided I would get two new ones as the payment would only be a little more. I am glad I did get the new ones. Everyone was very helpful and did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience of buying a new car at Texas hunydai.
Everyone at the dealership that I came in contact with was great. I love my car. This is the newest car I have ever brought.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy & satisfied customer
Great experience purchasing my new car. I will definitely refer family and friends, also any one who inquires. I will definitely tell everyone the wonderful experience I encountered at Texans Hyundai Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
The salesman's? that helped me was very friendly. All I had to do was tell them what I wanted and I had several to choose from. Thanks for everything hopefully I shall see u again n the future...thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied Customer
I was so nervous going into Texan Hyundai, but I can honestly say that I didn't stay that way. Everyone has great customer service. From the moment I pulled up, the employee's outside helped me find a parking spot, I didn't have to ask for help. I went inside and was immediately greeted. Chazz Watts sat me at his desk where he processed to explain the process, answer any questions, and place me in my new car. Even the finance process, which is usually the most uncomfortable part for me, was a breeze. It didn't take long, and I wasn't uncomfortable. Any bad experience I had with car dealerships in the past did not apply here at Texan Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service/repair
Everyone was extremely professional, the repairs were completed in a timely manner and the waiting area was comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Extremely happy with Don
Don was most helpful in getting to the root of intermittent squeaks when turning., it was due to the rack and pinion assembly and he had it replaced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
