Reviews
The staff was very friendly and helpful.
The staff was very friendly and helpful. I was in and out and had a great experience when I was there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall was a great experience.
Overall was a great experience. staff was friendly and knowledgeable. Felt comfortable that I was being taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ddburlew@aol.com
The service personnel at Ozark Chevrolet are simply the Best. All are professional & assist me with the requested service of my 2008 Chevrolet Trailblazer SS. I only allow the Professional service Technicians of Ozark Chevrolet to provide all/any service to my SS. I'm the original owner of the SS and Do Not let anyone else, provide the service to my SS. Simply the Best and Highly recommend Ozark Chevrolet, for your professional needs. Dave Burlew
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
VERNA
Wonderful customer service from buying to oil changes. Andrew in sales, Trace in service very knowledgeable, and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Your staff is very friendly.
Your staff is very friendly. Everything was explained, and I was happy with the service of my Chevrolet Colorado.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan was extremely helpful during my service experience.
Ryan was extremely helpful during my service experience. He was helpful and professional. I had a few questions regarding some future work needed on my Monty, and Ryan was quick with the answers and recommendations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, trustworthy, and affordable.
Friendly, trustworthy, and affordable. Those are the 3 words I would use to describe Ozark Chevrolet. After my sister and my I both had bad experiences at another Chevy dealership, I have avoided them thinking they were all the same. I was wrong! Ozark Chevrolet is a breath of fresh air. Recently, I made an appointment because I thought my brake pads needed replaced. Imagine my surprise when the service tech told me it was just a rock. They blew it out and didn't charge me a dime. They could've easily just replaced the pads or even worse charged me for it and didn't do it. That kind of honesty is what we need more of in this world. I shout their praises to anyone who will listen!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a 2017 Chevrolet Suburban in mid Nov.
I purchased a 2017 Chevrolet Suburban in mid Nov. They really pressed buying the extended warranty, which I did. While traveling for the holiday we notice a noise coming from he front left axel which they apparently had replaced prior to the sell. I call to get it in the service dept, get an appointment for a few days later. Dec 26th While on the road for the holidays,I came out to a puddle of fuel under the vehicle. I call the warranty, they tell me to take it in to Mccarthy Chevrolet in Lee's Summit, the fuel pump and fuel line corroded in half. Warranty won't cover corrosion, I call and go back and forth with Zeb which got me no where, I explained this didn't just happen overnight. Finally I speak with a general manager who agrees to cover $750 of the $2500 bill. It took them roughly 2 weeks to fix and I took it back to Ozark to adress the other issues. They had the car for roughly 2 more weeks and couldn't duplicate the sound. At this point I am out of town for work, I flew home and picked up the vehicle and drove 12 hours back to Colorado Springs, the car still making the noise in the front end. I park the car for a few days and then get in to go to the grocery store and the check engine lights are one, I call ozark and am told to take it in and have it diagnosed and see if the warranty will cover. The new dealerships find the rear shock is completely seized up, which has a direct effect on the rest of the suspension. As well as the catalytic converter being bad. Ozark Chevrolet doesn't seem to care about their customers once the sell is final. I will gladly edit this if the decide to do the right thing, but unfortunately at this point after spending close to $30,000 + my portion was $1800 for a fuel pump, the vehicle now needs another $7800 for the catalytic conveyors, rear shock and a parking sensor.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryant, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (417) 581-7513. We look forward to hearing from you.
Ozark Chevrolet
Everything that was promised, was done. I like the fact that they have a 2 year warranty on parts and labor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, we're pleased to know we have been able to exceed your expectations and help you out! We look forward to your next visit! Take care!
Got a great Deal on new 2024 chev k100 Silverado LTZ .
Got a great Deal on new 2024 chev k100 Silverado LTZ .Wade Bailey is very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
