Reviews
Pro Driver
I was going to buy the vehicle for nearly 30,000 dollars...Eric never called me back..sent me an app I couldn't open. I had told him I had a Bmw 750 i to trade in again never heard back from him....I guess 30 thousand dollars is nothing. Sad
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Needed My Car Fixed
Alex Yarian was extremely professional, courteous, and informative about my repair. He had checked all applicable warranties for the make and model of my car PRIOR to fixing it. Couldn't ask for more!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Looking for Subaru
Very nice salespeople. Everyone is very straightforward and they have a nice selection of Subaru's. They even offered to let me test drive a car from the FW location up to Warsaw to test drive a car up there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
VERY impressed!!
I did not buy a truck from them BUT I was very impressed. I decided to go a different route than what they could provide but I had driven thousands of miles to see trucks and had been less than impressed. This dealer was able to provide trucks better than any I had seen in weeks of looking for my "perfect" vehicle. IF they did have what I decided I wanted, I have no doubt at all it would have been top notch quality and dang near the best price in the country. They had good vehicles and fair prices and the staff was very pleasant and helpful. Very clear communication, no pressure, just a dang good dealer. I would definitely recommend them to friends or family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Customer for 12 years....Simply Top Notch
I've purchased several cars/trucks here for myself and family over the years. Each time I've gotten the model I'm looking for at the best price I can literally find anywhere, not sure how they manage it but it's impressive. Most importantly though I've always wound up with a great vehicle. Credit to their team for selling quality cars. They've earned my loyalty and I often refer friends and family to Best Deal which says a lot. Since my latest truck purchase a couple years ago I've been going to the service center for routine maintenance. I should have been all along, would have saved me from some bad experiences with shady mechanics. I just had a tune up on my truck and my schedule was tight, Alan the service manager squeezed me in and truck back in time, never had VIP treatment like that before. I hope this review helps someone that is looking for a trustworthy dealership. I'm happy to give these guys a good word after 12 years of satisfied purchases and the fact they've made minor issues right that they really didn't have to. Good luck on your car search!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
I I have bought two cars from Best Deals and have zero complaints. The service department always gets me in and out in a timely manner with fair pricing and great customer service from Alex Yarian and his technicians.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service!
I have had great experiences at Best Deal Auto with the buying process (with Paul Kuhlhorst) (I have purchased two vehicles from them & looking at a third) and with their service team. Alex is informative and helpful. I would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful service!
I would recommend them to everyone and will always use Best Deal for service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Store manager
Good service friendly staff helpful nice quiet fast service which is nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
There is no reason to go anywhere else!
They have a no pressure buying mentality. They don't guide you to the car they want to sell, but the one you go in asking for. All the sales guys are super friendly and helpful! If you haven't found the place to which you can go back and buy again from. Then you haven't found Best Deal Auto Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase