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CarMax Augusta

(21 reviews)
Visit CarMax Augusta
Sales hours: 12:00pm to 7:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(706) 993-2942 (706) 993-2942

Reviews

(21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Augusta from DealerRater.

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My experience with sales person Jasmine was awesome

My experience with sales person Jasmine was awesome professional advance. I encourage anyone to go and speak with Jasmine she will get you in the car that you want and get you in and out

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great atmosphere.

Great atmosphere. Employees were excellent in dealing with customer service. The vehicle purchased was in great condition and loving it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John Fiske literally helped us soon as me and my wife

John Fiske literally helped us soon as me and my wife walked in the door. He was nice and very informative. I’m definitely recommending John to my family and friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have purchased five vehicles through our local CarMax

We have purchased five vehicles through our local CarMax and we have been very pleased with all of our experiences and very satisfied with the vehicles we purchased. I never look forward to the process of purchasing a vehicle, but John was so pleasant and professional and he made the process much more relaxing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I truly believe this is how car buying should be.

I truly believe this is how car buying should be. They made everything so easy even when we had a couple unexpected hiccups. I was there longer than expected but it was out of their control and everything after was smooth sailing. I couldn’t have asked for better service and would recommend them to anyone I know who is looking to buy or sell a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From start to finish the service was immaculate!

From start to finish the service was immaculate! My salesman was very accommodating and thorough throughout the entire process. Even while I was out of state on a work conference, he did everything to assure me that things would go well when I returned and that the car would be right there. I would highly recommend he and his professionalism!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional personnel but very friendly and helpful.

Professional personnel but very friendly and helpful. My second purchase from this Carmax. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jasmine was really helpful and very nice and she make

Jasmine was really helpful and very nice and she make sure that everything went well and we got the car. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The customer service is top notch!

The customer service is top notch! Doug was fantastic! I was out of there so fast and it was so convienent!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff was friendly.

Staff was friendly. I was greeted immediately and given a sales associate quickly. She was great. Excellent experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.