Reviews
Very satisfied with my experience at Thompson sales....
Very satisfied with my experience at Thompson sales. Everything was ready to go and all paperwork was as agreed upon. No surprises just plain and honest deal. Vince Hamilton was great to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Easy Peasy!
These guys are the greatest! After finding the Buick I wanted three hours from my home, I initiated an online conversation with Vince in sales at Thompson. By that afternoon, the business manager, Adam, contacted me. He asked me a few questions. From there, every piece of the transaction was done seamlessly online including my trade in appraisal. I submitted finance paperwork online as well. Through several texts and maybe three phone calls, everything was done as we discussed and when I arrived they (and my new vehicle) were ready and waiting for me. There were NO surprises. It was a pleasant, no haggle, no pressure process from beginning to end. I would absolutely drive there and do it all over again. Thank you Thompson!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy, Pleasant car buying!
WOW! After trying for two weeks to get a deal with a local dealership, I found a Buick I'd always admired at Thompson's website. I reached out to them about it and within two days I was driving three hours away to get my car! They did my trade in appraisal online, finance was done online and when I got there, my vehicle was parked under the front door canopy, shiny, full of fuel and ready to pull out! The process was virtually seamless. No haggling, no pressure. The way car buying should feel. Very, very satisfied with this dealership! Vince - online sales and Adam - business manager, were the perfect duo for my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I am new to the area and was looking for a new truck. I...
I am new to the area and was looking for a new truck. I searched online for several days and looked at several dealerships, I seemed to keep coming back to Thompson. On Monday morning I contacted them by email. I got a prompt response from Jace in online sales. Then with Adam in finance. I bought a truck in no time, I took it home the same evening. Great service and great people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We look forward to your next visit! Take care!
4 th Vehicle from Thompson Sales Company
4 th Vehicle from Thompson Sales Company, the buying experience is always good and all in all, it was a very organized. pleasant, and fun experience. I would highly recommend Thompson Sales to anyone looking for a new or used vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued business and for the great review!
Although the used car we chose was one of the least...
Although the used car we chose was one of the least expensive offered, we were treated as if it were a new one. Vince Hamilton was excellent at taking care of us and Anthony Jesse handled the financial details in a very professional yet friendly manner. All in all, it was a very organized. pleasant, and fun experience. I would highly recommend Thompson Sales to anyone looking for a new or used vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear you're happy with your purchase experience! Thank you for taking the time to write a review!
Best car buying experience ever!
Although the used car we chose was one of the least expensive offered, we were treated as if it was a new one. Vince Hamilton was excellent at taking care of us and Anthony Jesse handled the financial details in a very professional yet friendly manner. All in all, it was a very organized and pleasant experience. I would highly recommend Thompson Sales to anyone looking for a new or used vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Great Experience!
We just purchased our 2020 Acadia. The people were friendly and helpful. We never felt pressured. This was a good experience and a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!
Excellant customer service and straight forward information
We wanted a specific vehicle and Jace was great in finding one . At the time we were to pick up our desired vehicle, the dealership went above and beyond to locate and install the few add ons which weren't already installed due to delayed shipping. This was beyond the best car buying experience we have had. No pressure, just good information relayed in a caring way. Jace really went beyond the call of duty to make us happy with our purchase and the process. Really would make a recommendation to deal with him if you want fair and good service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Took me a long time to find a vehicle that I wanted....
Took me a long time to find a vehicle that I wanted. After three trips to Thomspson, Jace Brinkley was the one who made this purchase of mine possible. He was always and still is there to answer any questions or any problems I might have. So thank you again for making this probably one of the easiest car buying experience I’ve had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Thompson Buick GMC Of Springfield and we hope to see you again soon!
