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Thompson Buick, GMC, Cadillac

(842 reviews)
Visit Thompson Buick, GMC, Cadillac
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (417) 595-4632 (417) 595-4632
Used (417) 449-5274 (417) 449-5274
Service (417) 449-5280 (417) 449-5280

Reviews

(842 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompson Buick, GMC, Cadillac from DealerRater.

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Second car we have purchased!

This is the second new Buick we have purchased from Jamie, he is a true asset to the Thompson Sales staff. He goes above and beyond to make sure we have the very best experience possible, we are customers for life. Thompson's has our business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very accommodating to all questions

Being an out of state buyer wanting to buy outside of the rust belt Vince did all he could to to see I had all the information that I needed to be confidant to make the trip. He got me extra video and answered all questions in a timely manner. This is not your average dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Found the truck that I was looking for.

Found the truck that I was looking for. A 2011 Ford ranger sport 4x4 in vista blue. Loaded with all the options and low miles. Couldn't be happier, and at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience

We were so pleased with our experience at Thompson Sales and our sales representative Andy Harris. Andy took time with us and did not pressure us in any way. He was extremely knowledgeable and helpful in finding us the right vehicle. Both he and Adam Reagan, office manager, made us feel so comfortable and welcome. We would certainly return when buying another vehicle and recommend Thompson Sales to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy to hear that everything went well! We appreciate the recommendation as well as your business!

Great Customer Experience - Business Lease

We recently arranged to lease a vehicle through Thompson Sales. The customer experience was smooth and efficient. Vince made sure we were presented with the information we needed and took the time to explain a couple of points we weren't clear on. Could not recommend this group more, they made for a pleasurable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy to hear that your experience was a good one. Thank you for your recommendation, and for taking the time to write a review!

Great service!!

I just bought a used terrain with Jamie and he does amazing helping you! He goes above and beyond to help you find what you want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

What an EXCELLENT vehicle shopping experience!!!

We have always hated the 'car shopping' experience. That is until we stopped at Thompson. We were not attacked the minute we stepped out of our car. We weren't pressured in any way. This was THE most pleasant car shopping experience we have ever had. John Bryant was exceptional! He was personable, polite, and NOT pushy. At first when we couldn't make the deal, he informed us that he would keep in touch with any changes. He was not a bother at all. When he called, it was to tell us of a change. We went in and he still was not pushy at all. Mike Wood was also very, very helpful and personable in getting the paperwork through. We were educated on the vehicle we purchased and told to call if we had any questions whatsoever. We will go to Thompson for any future purchases. Thank you John, Mike, and Thompsons!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

The most EXCELLENT car buying experience we have ever had!

We have always hated the 'car shopping' experience. That is until we stopped at Thompson. We were not attacked the minute we stepped out of our car. We weren't pressured in any way. This was THE most pleasant car shopping experience we have ever had. John Bryant was exceptional! He was personable, polite, and NOT pushy. At first when we couldn't make the deal, he informed us that he would keep in touch with any changes. He was not a bother at all. When he called, it was to tell us of a change. We went in and he still was not pushy at all. Mike Wood was also very, very helpful and personable in getting the paperwork through. We were educated on the vehicle we purchased and told to call if we had any questions whatsoever. We will go to Thompson for any future purchases. Thank you John, Mike, and Thompsons!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing stories like this, and are so thankful you shared your experience with us! Thank you for your business and your recommendation!

my new hyundai accent

. Trated like family. enjoying my hyundai accent. Very nice location. Quality vehicules. I was looking at real American vehicules they had and i have never seen this vehicules. i can tell vehicules from general motors in michigan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Excellent experience

I had an excellent experience. I started with Jace Brinkley, Internet Sales Manager on the internet looking for a regular cab pickup Jace respond quickly and follow up just the right amount. The experience in person was pleasant and efficient always being kept informed. I would recommend Thompson Sales Company to anyone wanting to look and/or purchase a vehicle in an excellent atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review! We appreciate your feedback! Please let us know if there is anything else we can help with.