Springfield Nissan

I bought a new 2025 Nissan Pathfinder a few months back and this car is the most uncomfortable front seats I’ve ever had. My wife drive this car and she has put around 10,000 miles on it. The car was around $50,000. I took it to service department and a jerk on service desk told me that if I want a more comfortable car I should have spent another 15-20,000 for the top of the line pathfinder. You would think for $50,000 the car would be somewhat comfortable. I would trade the car but the resale is half of what I paid for it. How can I get the front seats more comfortable? I’ve tried seat cushions with no help. The metal frame feels like it has maybe a 1/4 inches of padding on the according to upholstery shops. I see many complaints on line for same issue What can I do to fix it?

We've been bringing our cars to Daniel for several years now. Everytime he goes above and beyond to take excellent care of us and our vehicles. He will literally battle with Extended Warranty companies when they push back. Couldn't be more satisfied with the service we get with Daniel and Springfield Nissan!

Took my daughter’s car to get fixed 3 times and could not get it fixed, third time they said it was showing a different code wanted to charge another deductible of $200. We called the warranty department and they told us to talk to the shop and let the know it should be a continuation of the same codes the car was showing so we don’t have to pay another deductible called the service manager by the name Shawn and he would not let my husband explain to him anything he started screaming at my husband and set some nasty words then hung up, we took the car to a different shop just to let us know the car had a faulty computer and that it was under warranty and warranty told us to take it back to Nissan we did that tried talking to the service manager Shawn and again started raising his voice and literally told us he refused to device our car very un professional. We asked to talk to someone above him and never received the call from the general manager I think this experience we went thru was not called for, we just wanted my daughters car to get fixed and that’s it

We recently visited a Nissan dealership three weeks ago with the intention of buying 2026 Nissan Rogue.The sales manager's behavior was unprofessional and rude during the discussion of prices.As a result we chose not to pursue the purchase instead bought a 2026 Buick. Given the trealment we received, I woudn't recommend this dealership.

We purchased the Nissan Kicks in June. We were pleased with how professional and friendly they are. Since then we have needed minor work done. One of which was have the front passenger seat fixed as it wouldn’t go forward. We were going out of State and they had it fixed and we left on time. Today we needed to have a piece of trim replaced and again it was done in a timely manner. Thank you to Chase JJ Connie and all that have given us superior service! Go visit Nissan Springfield for the best quality and service!

The entire Springfield Nissan Sales and Service Teams are amazing! They go above and beyond, always!

I was reasonable after multiple issues and was given a free oil change only for the to put the wrong oil on the order and the wrong oil labeled on the sticker. I've got another oil change for free I'm not going to use because I'm tired of the poor service and screw ups.

Cristian Vega was the best service advisor i?ve ever had. He made sure to go over my recommended services and always had a smile on his face while doing it.

Chase Wells was wonderful. Kept informed throughout the repair process. Highly recommend Springfield Nissan. Friendly, honest, kind employees, fixed right the fiest time and fair pricing.

Great experience. The team was great to work with. Very prompt and knowledgeable. Beautiful facility. Sales team Matt and Dave were great to work with. Very patient.