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Reliable Toyota Lexus BMW Audi

(15,167 reviews)
Visit Reliable Toyota Lexus BMW Audi
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 regional dealer award
View 25 awards
2025 regional dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 regional dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (417) 708-5463 (417) 708-5463
Used (417) 708-5490 (417) 708-5490
Service (417) 708-5516 (417) 708-5516

Reviews

(15,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Recently bought a Rav4 from Michael Thompson and couldn't

Recently bought a Rav4 from Michael Thompson and couldn't of asked for a smoother experience! 10/10 would highly recommend working with Michael!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you immensely for sharing your wonderful experience with your recent Rav4 purchase! We are honored to hear that your vehicle buying process went so smoothly and that you had such a positive experience. It's fantastic to know that our team member provided you with exceptional service that exceeded your expectations. Your recommendation means the world to us, and we're thrilled that you're enjoying your new Rav4. We truly appreciate you taking the time to share your feedback with others who might be considering their next vehicle purchase.

Fourth Car, my mom bought from Cody Blankenship!

Fourth Car, my mom bought from Cody Blankenship! each time we come he gives me a Sprite and it’s very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful experience with us! We are thrilled to hear that this marks the fourth vehicle your family has purchased from our team. It brings us great joy to know that the small gestures, like providing a refreshing drink during your visits, make your experience more enjoyable. Your continued trust in our dealership means everything to us, and we truly appreciate the loyalty your family has shown over the years. We look forward to serving you and your mom for many more years to come.

Complete and easy to understand, Luke answered all

Complete and easy to understand, Luke answered all questions easily and even some I didn’t know to ask! 😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are thrilled to hear about your positive experience with our team! It's wonderful to know that you found the process complete and straightforward, and that all your questions were addressed thoroughly. We're especially pleased that our staff went above and beyond by anticipating questions you hadn't even thought to ask yet. Your feedback about receiving such comprehensive and helpful service means a great deal to us at BMW of Springfield. We truly appreciate you taking the time to share your experience!

Recently bought a Rav4 from Michael Thompson and couldn't

Recently bought a Rav4 from Michael Thompson and couldn't of asked for a smoother experience! 10/10 would highly recommend working with Michael!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear about your wonderful experience purchasing your RAV4! It sounds like you had an exceptionally smooth process from start to finish. We're thrilled that our team member provided such outstanding service and made your vehicle purchase so seamless. Your recommendation means the world to us, and we truly appreciate you taking the time to share your positive experience. We're confident you'll love your new RAV4, and we look forward to serving you again in the future at Reliable Toyota!

I had a fantastic experience with Andrew at Reliable

I had a fantastic experience with Andrew at Reliable Toyota! Highly recommend him if you’re looking for a used vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are happy to hear about your wonderful experience with our team! It means so much to know that you received excellent service when searching for a used vehicle. Your recommendation of our staff truly reflects the level of care we strive to provide every customer. Thank you for choosing Reliable Toyota and for taking the time to share your positive feedback!

Bryant was awesome.

Bryant was awesome. Very helpful with all our questions and got us a good deal on a 4runner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear about your wonderful experience with your 4Runner purchase. It sounds like our team member provided exceptional service by being helpful with all your questions and ensuring you received a great deal. We truly appreciate customers like you who take the time to share their positive experiences. Your feedback about the helpfulness and dedication you received means a great deal to all of us at Reliable Toyota. We hope you enjoy your new vehicle for many years to come.

When we arrived at Reliable Toyota in Springfield, we

When we arrived at Reliable Toyota in Springfield, we were greeted by a very friendly young man named Jordan Butler, who immediately began to work hard for us. He made sure we had cars to test drive more than once. He answered many many questions. He worked hard to get us the price we wanted and the color and type of vehicle that we most desired. We are very happy with our purchase and very appreciative of his hard work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are delighted to hear about your wonderful experience! It sounds like you received exceptional service from the moment you arrived. We're thrilled that our team member worked so diligently to ensure you had multiple opportunities to test drive vehicles and took the time to answer all of your questions thoroughly. Finding the right vehicle at the right price in your preferred color and style is exactly what we strive to achieve for every customer. Your happiness with your purchase and appreciation for the dedicated service you received means everything to us. Thank you for sharing your positive experience!

Drew Linderman hung in there with my picky self and the

Drew Linderman hung in there with my picky self and the dertimination I had for the exactly right truck. I insisted on pre-owned and despite him being a sales representative for new vehicles he was just as determined as me and didn't pass me off. I don't think he's ever had a bad day while working with .e over two years and at least 30 declines of options he offered me. The company needs more Drew Lindermans.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are privileged to hear about your outstanding experience with our team. Your patience and determination to find exactly the right pre-owned truck clearly paid off, and we understand how important it was to get the perfect match for your needs. It sounds like you worked with someone who truly demonstrated persistence and dedication throughout your entire journey, even when it meant exploring many different options over an extended period. We appreciate customers who know what they want and value team members who share that same commitment to finding the ideal solution. Your experience reflects the level of service we strive to provide at Reliable Toyota, and feedback like yours helps us continue delivering exceptional care to every customer who walks through our doors.

Jordan Butler helped us with the purchase of our new 2025

Jordan Butler helped us with the purchase of our new 2025 4Runner. he was very fast with the approval and getting us out the door with our car. zero complaints with with jordan and the finance team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear about your excellent experience with your new 4Runner purchase! It sounds like you received outstanding service throughout the entire process, with quick approval and efficient completion of your transaction. We're pleased that both our sales and finance teams provided you with such smooth and professional assistance. Thank you for choosing Reliable Toyota, and we hope you enjoy many wonderful adventures in your new vehicle!

Tony Grant was very helpful.

Tony Grant was very helpful. Helped out with the prices I wasn't okay with paying. Very easy to work with. Would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are overjoyed to hear about your positive experience! It's wonderful that our team member was able to assist you with finding pricing that worked for your budget. We're pleased that you found the process straightforward and comfortable. Your recommendation means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future.