Reviews
Great experience
Very streamlined from test drive to finalizing sale. No pressure tactics. John Marble is very knowledgeable about Audi cars and a great low pressure salesman. Bought my last Audi from him and expect to buy future Audis from him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Car Buying Experience
John Marble took fantastic care of me from the first day I walked in to Audi Raleigh. I was very specific with my requests and he worked with me very closely to make sure I was getting the car of my dreams. I achieved my goal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service dept
Garrett was very helpful and professional. There were delays, but staff handled it well. Overall it was a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Top notch! Tommy, Jay, and Rich | Audi of Raleigh
Top notch! Tommy, Jay, and Rich are the example of Excellent team work, straight forward. Highly recommend This location. Also reviewed on google local
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service friendly staff clean establishment
Working with Garrett is always a pleasure he is a great guy and is also detailed and descriptive as a service advisor I don't think there could be a better person for the job he's well knowledgeable and punctual with replies and giving information on the updates
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service, clean facilities
As always, the friendly professional service I receive is top notch. The facility is exceptionally clean with a comforable and inviting waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall repair completed efficiently
Took care of the recall quickly. Comfortable place to wait. Good communications from service Advisor re recall and other questions with follow up as required.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Respectful employees
Helpful and very respectful employees! Garrett went above and beyond to help me! I have and will control recommend AUDI of Raleigh.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall fix
It took two hours to do a recall fix. I expected it to be a shorter wait. The service advisor should have been better informed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great recall service
Good service during the recall fix. The appointment was timely, the rental was good to go (but low on gas but I made do). Overall pleased with the experience. Steve Duttra did a great job overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
