Reviews
After I brought my car for inspection and oil change,...
After I brought my car for inspection and oil change, they didn’t give me a sticker. I have to drive back and wait about 20 min. Also, I paid for whatever they said it’s bad but there’s some noise come from the A/C.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It is never our intention to inconvenience a customer, and I want to apologize. I will be sure to bring up your review with the team so we can make sure this doesn't happen again. If there's anything else I can help you with - particularly this issue with your air conditioner - please don't hesitate to reach out. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330
Great dealership, very helpful. Ricky in the service dept...
Great dealership, very helpful. Ricky in the service dept helped me through every step of the way. Sat and explained the whole process of what was getting done
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's what we love to hear! It's fantastic that Ricky took such good care of you and your vehicle. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your service needs!
I’m love the service and sale department at this...
I’m love the service and sale department at this location!! I am a loyal and will confidently recommend this location!! Thank you ! God Bless!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert, we are grateful for your loyal business and your stellar recommendation! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram. Happy holidays!
Margaret(Maggie) was very professional and knowledgeable,...
Margaret(Maggie) was very professional and knowledgeable, it was a pleasure dealing with her. Thank you. Please tell me why this has to be a 25 word minimum, I feel like I am back in school.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us, and shout out Maggie! We appreciate your business and will certainly let her know how much you appreciate her help. Safe travels, and we hope to earn your business again at Eastchester Chrysler Jeep Dodge Ram!
This is my second transaction at these dealer and still I...
This is my second transaction at these dealer and still I know they practice not to help customers but to help there bottom line. It is because of my first transaction I keep going back, if not I will never go to them. Waiting for my lease to be over and I will find somewhere else to do my businesses
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This is a disappointing review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about what happened during your recent visit and see what we can do to earn back your trust. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330
best experience I've had so far! Worked with Ronnie...
best experience I've had so far! Worked with Ronnie Garber on getting the Jeep Grand Limited in white that I was looking for. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, we are thrilled that you found exactly what you were looking for! We will pass along your kind comments to Ronnie. From all of us here at Eastchester Chrysler Jeep Dodge Ram, thank you and safe travels in your new Jeep Grand Cherokee Limited!
Daniel Vargas was my car salesmen. He was amazing and...
Daniel Vargas was my car salesmen. He was amazing and very professional. He exceeded expectations and got the price I was happy with. He was very thorough with the paper work and finances. The whole process was a splendid and I would recommend him to any of my friends/family who would be interested in a Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We are so glad Daniel took good care of you here at Eastchester Chrysler Jeep Dodge Ram, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!
Ricky was absolutely amazing! Every time I need my...
Ricky was absolutely amazing! Every time I need my vehicle serviced he is helpful, honest and trust worthy! I was also connected with a rental, very fast and smooth. Thank you again Ricky!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! We are thrilled to have Ricky on our team and happy to hear that he delivered such a fantastic service experience. Safe travels, and we hope to earn your business again down the road! - The Eastchester Chrysler Jeep Dodge Ram team
Great experience at Eastchester Chrysler with Jimmy...
Great experience at Eastchester Chrysler with Jimmy Somma. He is very knowledgeable, professional and helpful! Jimmy is always a phone call away to answer any questions you may have. I will recommend Jimmy to all my friends and family. I just love my Jeep!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are proud to receive your business and your five stars, Lori! We appreciate your high recommendation of Jimmy and will make sure he knows that you valued his help. From all of us here at Eastchester Chrysler Jeep Dodge Ram, thank you and safe travels in your new Jeep!
They where great and extremely helpful and nice the guy...
They where great and extremely helpful and nice the guy who greedy you was friendly and very happy and answered all my question and they where quick
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary, we are thrilled that your visit to Eastchester Chrysler Jeep Dodge Ram was efficient, friendly and informative! We are grateful for your business and hope to see you again!