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Meet Frank Pena

Frank Pena headshot
Business Manager
(151 reviews)

Reviews

Quick and easy.

Quick and easy. Got out of work headed over to get my car serviced . Thanks to Chelsea for helping with a smooth relaxing process. What more can I say I liked my experience this specific dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you for your business and your confidence in Chelsea! We are happy to have you as a customer, Marcus.

My experience was good The service was excellent good

My experience was good The service was excellent good job good customer service Thank u

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks so much, Arianna. We look forward to your next visit to Eastchester Chrysler Jeep Dodge Ram!

The service was very good and they were very professional

The service was very good and they were very professional talk to you very nice took their time and explain everything I really appreciate the service thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Bradford, we're delighted to hear that you appreciated the professional service at Eastchester Chrysler Jeep Dodge Ram. Thank you for sharing your experience with us!

Reyna was very helpful and polite she new what I wanted

Reyna was very helpful and polite she new what I wanted from the beginning I was happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Gabriela - We're delighted to hear that Reyna provided such helpful and polite service at Eastchester Chrysler Jeep Dodge Ram! Thank you for sharing your experience, and we're glad we could meet your expectations.

Un buen trabajo cuando me gusta ir al Dealer jjjjjjj

Un buen trabajo cuando me gusta ir al Dealer jjjjjjj pero algunas me gustaría que fueran eficientes con el español

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Yaneth, gracias por sus comentarios! Apreciamos su visita a Eastchester Chrysler Jeep Dodge Ram y tomaremos en cuenta su sugerencia para mejorar nuestro servicio en español.

Service was good, I was truly satisfied.

Service was good, I was truly satisfied. My wait time wasn’t that long as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

We are elated to hear that you received excellent care! Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

This Dealership has always taken great care of my vehicle

This Dealership has always taken great care of my vehicle and treat me like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you for stopping by to share your experience with Eastchester Chrysler Jeep Dodge Ram! We look forward to our continued relationship.

The guys in the dealership is very respectful and

The guys in the dealership is very respectful and professional I give those guys five stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's an honor to earn your five stars. Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

Consumer response

Just keep up the great work 😃👍 Guys.

Clear communication and quick service.

Clear communication and quick service. Customer service team was on point and very respectful towards customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

The team appreciates your kind feedback. Thank you for working with us here at Eastchester Chrysler Jeep Dodge Ram.

Good service always great communication with clients

Good service always great communication with clients would definitely recommend this place I have no complaints so far

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing with us. We are happy to read that our team provides excellent communication and you feel confident recommending our services. However, we strive to offer more than a three-star experience and would love to hear how we can improve for you. Please reach out if we can help. Best, Customer Care Team - (877) 811-9330