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Meet Richard Reid

Richard Reid headshot
Sales Manager
(157 reviews)

Reviews

Quick and easy.

Quick and easy. Got out of work headed over to get my car serviced . Thanks to Chelsea for helping with a smooth relaxing process. What more can I say I liked my experience this specific dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you for your business and your confidence in Chelsea! We are happy to have you as a customer, Marcus.

The service was very good and they were very professional

The service was very good and they were very professional talk to you very nice took their time and explain everything I really appreciate the service thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Bradford, we're delighted to hear that you appreciated the professional service at Eastchester Chrysler Jeep Dodge Ram. Thank you for sharing your experience with us!

Great Customer service

They will get you right every trip!! No disappointments!!! Customer service was awesome. NO headaches. They make sure everything is working on your car before it's ready for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to know you had a great experience with us at Eastchester Chrysler Jeep Dodge Ram! Our team is dedicated to providing top-notch service and ensuring your vehicle is in the best shape before it hits the road. Thanks for sharing this awesome review!

Clear communication and quick service.

Clear communication and quick service. Customer service team was on point and very respectful towards customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

The team appreciates your kind feedback. Thank you for working with us here at Eastchester Chrysler Jeep Dodge Ram.

I don’t want to write anything to you a a a a a a a a a a

I don’t want to write anything to you a a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.
Dealer response

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

Didn’t fix the problem like I was promised.

Didn’t fix the problem like I was promised. I would have got the jeep if I would’ve known

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
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Dealer response

We're disappointed to see your review. This doesn't sound like the attentive and accommodating service we expect from our team, and I apologize that your issue hasn't been properly resolved. We would like to discuss this further with you so that we can make things right. We can't locate your contact information without a last name, so please call us at your convenience. Thank you, Customer Care Team - (877) 811-9330

This was the worst experience ever.

This was the worst experience ever. Ghetto, unprofessional , untruthful. DONT GO THERE EVER BAD BUSINESS

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

I'm sorry that you're upset. We use customer feedback to improve, and I'm wondering if you would be willing to share further details about your experience. I won't be able to find your contact information from this review, so please consider giving us a call. Thank you, Customer Care Team - (877)-811-9330

Great experience, I was able to handle all over the...

Great experience, I was able to handle all over the phone. I just went to facility to sign and pick up the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're happy to hear we could make the buying process a breeze! Thank you for the outstanding review - the entire Eastchester Chrysler Jeep Dodge Ram team appreciates your support!

I did not have an appointment for service and my vehicle...

I did not have an appointment for service and my vehicle was taken in and worked on. My vehicle was ready to go within less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Liza - We are so happy we could assist you with efficient, top-notch service! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to share your experience. Drive safely until we see you next!

Great customer service! I was satisfied with the the...

Great customer service! I was satisfied with the the whole experience of getting the car and beyond. Roman Lozovsky is professional, very knowledgeable and exceptionally considerate about clients needs. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It really makes us happy that you were totally satisfied with your experience here at Eastchester Chrysler Jeep Dodge Ram! It's great that Roman was especially professional and knowledgeable. Thank you for recommending us, and see you again next time!