Bertera Mitsubishi

I wanted to find a used Lincoln MKX at a very low price so I expanded my online search and found exactly what I wanted at Bertera Mitsubishi in Massachusetts. Dominick Salemi, the General Manger, called to respond to my email the very next morning. I felt he was very honest and I decided to take the 4+ hour drive to see this SUV. The next day Dominick called to say he could drive it to his Daughter's softball game just over an hour from my house and that sounded great to me. It was very easy to use their web site to get great financing. The SUV was exactly as he described it. I drove it, loved it, and signed the paperwork in NJ. Dominick had it delivered to my home town in a few days. I worked with multiple dealers in my local neighborhood, but none of them measured up to the service Dominick provided. If you find the perfect car at this dealership, don't let distance deter you.

This is the 4th car that we have purchased from this family chain of dealerships. We did not enjoy 2 of the actual dealerships, but this Mitsubishi one is where we bought the 3rd and 4th cars from and we are pleased as pickles at how great of a deal we got both of those times. That's why we went back to them again for that 4th car. They located and picked up this car from another dealership with our exact specifications, no deviation or omission, and they presented it in perfect shape; it was super detailed and sharp as a whistle. And, the deal they gave us on the price simply could not be beat. Yes, the manufacturer financing paperwork was extensive and the insurance company took forever to do their part, but the salesperson, finance person, clerical person, parts person and service person all did exceptional customer satisfaction! 5 Stars out of 5! You've got to go there to believe how great they are.

We looked and looked for a 2008 Chrysler Sebring Convertible and found one at Bertera. We called ahead to check if it was still available. It was so we made the 2 1/2 drive to see it. When we got there we were greeted by Chris Salemi. We were very pleased by his friendliness. He accommodated us right away with the keys to test drive it. We were quite pleased with the car and decided to buy it. We were not pressured by price bickering at all. What you see is what you pay. They did however promise the detailing and a set of new tires. They DELIVERED the car to us two days later after detailing and tires were done. I would go to this dealership again in a heartbeat. They are professionals. Chris was a delight to deal with. Best buying experience in my MANY years of buying cars.

Bought the car, problems, Service Department couldn't find what was wrong with the car.

We would like to take the time out tonight to inform you or your Sales Represtitive Marcus, he was a pleasure to work with the night we had come to see about another vehicle after our daughters car accident, we are so thankful for the help from your sales rep, he is a wonderful people person, great personality and very outgoing. We wouldnt have picked anyone else to help us that night, thank you guys so much! The Belanger Family Bob Ann, Samantha

I was very happy with the service that I received from Marcus .Stimage .Norwood. I think he is a great asset to your company. I also appreciate the effort both Marcus and his manager made to see that I got the color and car that I wanted to have. Thanks. Jackie

The best experence I have ever had buying a car. Marcus my salesman knew what he had on the lot, I told him my price range and he worked very hard to find me a nice car for a good price. I will good back for my next car. Plus he wasnt wearing Ray Bans!

Made my car buying experience quick and easy. They got me financed, even with my low credit. Salesman was extremely easy to work with, and the car is awesome. Didn't get as much $ for trade-in as i was expecting, but still would recommend Betera if your in the market for a Mitsubishi.

This dealership had exactly what I was looking for! The staff was so helpful, in a non-pushy way. They actually wanted to help ME get in the car that was right for ME, and at the right price!! I highly recommend and will be returning!

We shopped around quite a bit on the internet for the best negotiable price on the Outlander Sport. We found this dealership to be knowledgable, very helpful, and friendly. We also liked the no-nonsense approach of being up-front with facts and figures. Great financing products as well. Our salesperson was Guido Favata. Would highly recommend this dealership.