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AP Fairfax

(511 reviews)
Visit AP Fairfax
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday Closed
(888) 277-2518 (888) 277-2518

Reviews

(511 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent, great, and awesome job Mr. Jonathan don

Jonathan McKinnon was excellent in helping me out with me purchasing my new car. He’s done an amazing job and I would recommend him to anyone who’s looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I I purchased an S65 2007, it took 60 days to get

I I purchased an S65 2007, it took 60 days to get tags, and DON'T BELIEVE the lies. The service work that should have been done at the time of purchase was not performed check the engine light went off only to come back on again. They took my money with no problem but the service to get my car corrected or to get my tags was horrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Not to be Trusted

They quickly took my money for the car 2007 Mercedes Benz S500, you kept for days to remove the check engine light and add a new battery, Then took over 60 days to get the Tags that I paid for to me. I'm not happy that my check engine light is still on, and now the battery that you said to replace is dead. Your dealership is not to be trusted to correct the problems. For all the problems your dealership caused you should be cover the cost to correct them with an outside vendor as there is no trust left for your dealership

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never contacted me, sent a "follow up" email begging for

Never contacted me, sent a "follow up" email begging for a good review and claiming they had irrefutably offered me "top-notch" customer service. Found a truck at a dealership in North Carolina, glad I wasn't limited in choices because I don't trust this dealership to sell me a car much less care after.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Excellent

My experience was more than what I expected. Fast and friendly. Great customer service. This dealership had what I was looking for. Overall, excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AP IS THE PLACE TO GO

I purchased my vehicle from AP And it was one the the best experience I’ve ever had!! Edward Salmon went above and beyond to make sure I got what I wanted and was so helpful with the whole process, purchasing with AP you won’t be disappointed!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Problem after problem with expenses for me vehicles not...

Problem after problem with expenses for me vehicles not being serviced! Get car inspected B4 buying.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great Experience

The dealership was in great shape with its own service shop. All of the employees were polite, friendly, knowledgeable and very helpful. I enjoyed my experience at AP Fairfax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just traded in and purchased an car from AP Fairfax....

I just traded in and purchased an car from AP Fairfax. This has been great experience. Zack Owens has been most helpful with this experience. Thanks so much for your professionalism and knowledge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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AP Fairfax is a great dealership. I contacted zack about...

AP Fairfax is a great dealership. I contacted zack about the SL550 they had in inventory, purchased the vehicle and it was shipped to me in 3 days. Great experience thanks Zack.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.