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McCarthy Chevrolet

(77 reviews)

Reviews

(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCarthy Chevrolet from DealerRater.

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I came to the dealership to look for a new vehicle

I came to the dealership to look for a new vehicle vehicles during the upside down sale. I was greeted by Jamie who had an amazing personality. Jamie got me into a car I liked and even had them clean it up before I took it home. Jamie is a great dude and will get you taken care of. Thank you for all of your hard work Jamie.

I came to the dealership to look for a new vehicle

I came to the dealership to look for a new vehicle vehicles during the upside down sale. I was greeted by Jamie who had an amazing personality. Jamie got me into a car I liked and even had them clean it up before I took it home. Jamie is a great dude and will get you taken care of. Thank you for all of your hard work Jamie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great work done on all our cars this year and looking

Great work done on all our cars this year and looking forward to our next visit this year and next year as well. What else should I say?

Great work done on all our cars this year and looking

Great work done on all our cars this year and looking forward to our next visit this year and next year as well. What else should I say?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We have been extremely satisfied customers of McCarthy

We have been extremely satisfied customers of McCarthy Chevrolet in Olathe Kansas for over 10 years. Their sales and service department are outstanding. Service and repairs are done quickly and we are notified as soon as we can pick up our vehicle. We recommend them for both buying a vehicle and their service department.

We have been extremely satisfied customers of McCarthy

We have been extremely satisfied customers of McCarthy Chevrolet in Olathe Kansas for over 10 years. Their sales and service department are outstanding. Service and repairs are done quickly and we are notified as soon as we can pick up our vehicle. We recommend them for both buying a vehicle and their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I bought a new silverado high country last August from

I bought a new silverado high country last August from McCarthy. The salesman used all kinds of high pressure sales tactics to sell me different dent repair warranties and told me I had two free oil changes on McCarthy and one free from chevy. The salesman quit a couple weeks after I bought the truck. When I call McCarthy they say I have no free oil changes or the dent repair I paid $1500 for. It was really a terrible experience working with them and I want others to know.

I bought a new silverado high country last August from

I bought a new silverado high country last August from McCarthy. The salesman used all kinds of high pressure sales tactics to sell me different dent repair warranties and told me I had two free oil changes on McCarthy and one free from chevy. The salesman quit a couple weeks after I bought the truck. When I call McCarthy they say I have no free oil changes or the dent repair I paid $1500 for. It was really a terrible experience working with them and I want others to know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service was quick .

Service was quick . Person checking me in was very courteous and friendly. He answered all my questions. Had no contact with the person doing the work (didn't need it) but thought the work was done as it should have been done.

Service was quick .

Service was quick . Person checking me in was very courteous and friendly. He answered all my questions. Had no contact with the person doing the work (didn't need it) but thought the work was done as it should have been done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a great experience.

I had a great experience. The people there are always helpful and knowledgeable. They always take great care of my car and anything that I may need.

I had a great experience.

I had a great experience. The people there are always helpful and knowledgeable. They always take great care of my car and anything that I may need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I can?

I can?t thank you for allowing Brian Benzing to be our service advisor. He did a great job and helped us tremendously.

I can?

I can?t thank you for allowing Brian Benzing to be our service advisor. He did a great job and helped us tremendously.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My dad's new Chevy Colorado has broke down 6 times now.

My dad's new Chevy Colorado has broke down 6 times now. Each time the service department keeps it for a month. After a month they reset the computer and recharge the battery. My dad worked at general motors for 35 years. Spent 57 thousand on this Colorado that's been in the shop more than he's drove it.

My dad's new Chevy Colorado has broke down 6 times now.

My dad's new Chevy Colorado has broke down 6 times now. Each time the service department keeps it for a month. After a month they reset the computer and recharge the battery. My dad worked at general motors for 35 years. Spent 57 thousand on this Colorado that's been in the shop more than he's drove it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Never ever go here

Most horrible experience in my life took my car in to get a front end alignment done and they put lock thread on my oil pan bolt and screwed my bolt in as tight as they possibly could now I can't get it out and I have to get a new oil pan but they have no clue about it the vehicle keeps going out of alignment but it's because of the s***** roads we drive on it couldn't be because something else is wrong with the vehicle they don't have the time to look into that instead of tires I bought got run because of the alignment was promised they would be replaced and was not the two free oil changes was a joke how do I know I marked on the oil filter with a black marker and it was still on there after both oil changes when you bring it to their attention you're just lying to them their shop would never do that it's just been money pit after money pit with this place and the rudeness and disrespect from the workers is horrible let the voicemail with the manager still haven't heard anything a month and a half later I'm giving up all hope on it I guess the rest of my manufacturer warranty I have they can just shove up their xxx I'll never take my vehicle in there and let them screw it up again.

Never ever go here

Most horrible experience in my life took my car in to get a front end alignment done and they put lock thread on my oil pan bolt and screwed my bolt in as tight as they possibly could now I can't get it out and I have to get a new oil pan but they have no clue about it the vehicle keeps going out of alignment but it's because of the s***** roads we drive on it couldn't be because something else is wrong with the vehicle they don't have the time to look into that instead of tires I bought got run because of the alignment was promised they would be replaced and was not the two free oil changes was a joke how do I know I marked on the oil filter with a black marker and it was still on there after both oil changes when you bring it to their attention you're just lying to them their shop would never do that it's just been money pit after money pit with this place and the rudeness and disrespect from the workers is horrible let the voicemail with the manager still haven't heard anything a month and a half later I'm giving up all hope on it I guess the rest of my manufacturer warranty I have they can just shove up their xxx I'll never take my vehicle in there and let them screw it up again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Service Appointments

Trying to get your vehicle in for service around your work schedule is absolutely terrible, even for just an oil change. Don’t use the online scheduling through GM on the Chevy app because although it provides you with dates and times, then once completed it’s says your appointment is set. Someone from the service department will call you and inform you they don’t have appointments available until XYZ. The online scheduling is just a “request”! Not when it tells the customers your appointment is all set!!! Then why is the online scheduling an option?!?!?!?!?!? Oh and if your going to wait for your vehicle you can get told we don’t have appointments for waiting until XYZ dates! Why is there a difference in appointments if I’m dropping off or waiting?!?! Extremely frustrating!!!!!!!!!!!!!!!!!!!!!!!!!

Service Appointments

Trying to get your vehicle in for service around your work schedule is absolutely terrible, even for just an oil change. Don’t use the online scheduling through GM on the Chevy app because although it provides you with dates and times, then once completed it’s says your appointment is set. Someone from the service department will call you and inform you they don’t have appointments available until XYZ. The online scheduling is just a “request”! Not when it tells the customers your appointment is all set!!! Then why is the online scheduling an option?!?!?!?!?!? Oh and if your going to wait for your vehicle you can get told we don’t have appointments for waiting until XYZ dates! Why is there a difference in appointments if I’m dropping off or waiting?!?! Extremely frustrating!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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