Reviews
2nd vehicle bought from Novak motors, this time was
2nd vehicle bought from Novak motors, this time was helped by Kristin. Made the process very easy and professional. Was in the driver seat of my new vehicle within 2hours from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What an amazing experience.
What an amazing experience. No hassling, no stress, no pressure. Everyone was so nice and helpful. Thank you Chrissy for helping me find the car of my dreams. Frank, thank you for explaining all of the extended warranties and guiding me with the best option for my needs. I will definitely be telling my friends about you. ❤️🚗 Michelle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and knowledgeable staff, good selection of
Friendly and knowledgeable staff, good selection of vehicles and prices to work within your budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zero pressure dealership, a stark contrast from other
Zero pressure dealership, a stark contrast from other used car dealerships. Cars are in much better condition than other lots as well. The process overall was a pleasure; no hidden fees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely one of the best dealerships around.
Absolutely one of the best dealerships around. Frank and Kristin were incredibly helpful for everything we needed. From getting the pictures of the interior details to getting the vehicle financed and transported. It was a breeze! This is our second car to purchase from Novak Motors, Texas being the first New York being the second. I would highly recommend them to anyone looking for fair and honest people who take great care and detail in what they do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for a wonderful experience in buying
Thank you so much for a wonderful experience in buying our car. Kristen was a wonderful Sales Associate.She was efficient and extremely knowledgeable of the whole buying process. We were so impressed from beginning to end of this dealership and how friendly and well run it was. Will tell everyone about the wonderful experience we had,and will be back for our second car. Thank you to all especially Kristen and Greg for making buying a car painless, and stress free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
best experience i had purchasing a vehicle.
best experience i had purchasing a vehicle. kristin was very helpful and the inventory was great. i went in there looking for one car walked out with a different one. thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I dealt with Kristen and she was so polite while I was
I dealt with Kristen and she was so polite while I was looking at my new Jeep. She answered all of my questions about the warranty and history of the Jeep. I love how unbelievably clean the car was. Not a scratch or dent in it and all of the suspension was original indicating that it had never been in any collisions which matches the description and clean carfax. She probably thought I was a little crazy for climbing under the car to check for any signs of repairs but was very respectful and was happy to let me take my time to look it over. And they let me test drive it as long as I wished. I was a little weary about not being able to take it out on the highway so I made sure to check over the car very closely. And she assured me if there was any issues at all they would fix them. They also shopped around for me to get the best interest rate possible. They also provided multiple options for loans and warranties on the car. At the end of the day they got me exactly what I was looking to pay and I was able to drive my jeep home that evening. They were even polite enough to stay late while going through all of the paperwork. I’ve now owned my jeep for about 3 weeks and I love it! Thank you to Kristen and the whole sales team at Novak! I will definitely be sending friends your way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott is knowledgeable, but committed to getting answers
Scott is knowledgeable, but committed to getting answers if he did not know. Paperwork handled quickly and the my best experience in purchasing a vehicle. The website is the real deal in presentation & facts. Highly recommend Novak Motors!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and smooth finance department is able to get me a
Easy and smooth finance department is able to get me a great rate. Car is a gem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car