Reviews
Timely service while waiting in comfortable area. Hot...
Timely service while waiting in comfortable area. Hot coffee or tea and water self-service available. Work areas and WiFi in waiting area for use.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased Heritage took over this dealership. I needed...
Very pleased Heritage took over this dealership. I needed a new engine and KEVIN FITZGERALD, the service advisor and Scott( sorry don’t remember your last name) the service manager, made the experience as painless as it could have been. Car is running great, thank you very much to the tech(s) that performed the job! Will definitely be back. Glad you’re in the Bel Air area.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Expecting to spend hours today and was in and out in an...
Expecting to spend hours today and was in and out in an hour. Professional service at it's best. Thank you for the great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service! Tony was very pleasant and explained in...
Great Service! Tony was very pleasant and explained in detail what was going on. He made me feel extremely comfortable with this being the first time getting service and the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had some issues with our 2018 crv. Everything was...
Had some issues with our 2018 crv. Everything was explained in detail with prices quoted. The service was performed in a reasonable time period and our service person kept us informed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Servicing Agent was fantastic. Tony was very reliable...
Servicing Agent was fantastic. Tony was very reliable and helped me understand what needed to be done and what could be held off for a future appointment. Very much appreciate the honesty.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Never had a problem. Honda has always been fast virtuous...
Never had a problem. Honda has always been fast virtuous and thorough. The only reason I give 4 stars instead of 5 is because some service can be pricey due to genuine Honda parts
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I took my Honda Accord in for its first service last...
I took my Honda Accord in for its first service last week, and I had an extremely pleasant experience. Not only was my car done quickly, but I was given the full tour of the amenities that were available to me while I was in the spacious waiting area. Everyone was pleasant and helpful,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was able to get both my vehicles in and out in one...
I was able to get both my vehicles in and out in one day!! It sure did make my day I’m happy with everything!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The process was long but the sales Jonathan Solovey got...
The process was long but the sales Jonathan Solovey got me into a new car at the price point I told him I needed to be at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
