Reviews
Excellent service. Took care of everything in a timely...
Excellent service. Took care of everything in a timely manner. Car came back in perfect condition. Appreciate the efficient and professional help. Will recommend to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic customer service. The waiting room is beautiful...
Fantastic customer service. The waiting room is beautiful with coffe/ tea and snacks and makes the wait more bearable. I came on last minute and they took care of me right away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure to visit. You are so very nice and...
Always a pleasure to visit. You are so very nice and helpful. Can’t remember the gentleman I started with but I always am pleased to see Keenan Davis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heritage Honda does a great job at providing quality...
Heritage Honda does a great job at providing quality service to the customer. My only suggestion would be to improve internal communication between customer representatives.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Charles Robbins provided me with great customer service....
Charles Robbins provided me with great customer service. He informed me of the status of my vehicle and any updates as soon as anything changed and he was very detailed in answering any questions or concerns I may have had. Charles Robbins represented Heritage Honda in a very professional manner in the way he conducted himself while my vehicle was getting serviced and I would reccomendation anyone to ask for him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott was very professional and at the same time very...
Scott was very professional and at the same time very relatable. Made my visit very easy and relaxing. I would definitely recommend Scott to anyone I know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service rep was great and very accommodating. There...
The service rep was great and very accommodating. There was a problem with the work, however, and I need to go back, which is frustrating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience with Heritage Honda of Bel Air...
Excellent experience with Heritage Honda of Bel Air service department and Scott Cheuvront as my service advisor, on 11/9/19. Scott was lovely and my Pilot was finished up quickly. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Honda service
Great service very clean. It is nice now that the dealership was updated. Now we get car washes with service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thumper, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again in the future. Best wishes, Heritage Honda Bel Air
Recent visit
Great Sales man and Service techs very kind and personal I enjoy my experience was as good as could be. Thank you Mr. Trevin for your help
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
G O, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for taking the time to leave us this information about your recent visit. Take care!
