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Heritage Honda Bel Air

(5,499 reviews)
Visit Heritage Honda Bel Air
Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (410) 877-6493 (410) 877-6493
Used (410) 698-6206 (410) 698-6206
Service (410) 877-6845 (410) 877-6845

Reviews

(5,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda Bel Air from DealerRater.

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Excellent service. Took care of everything in a timely...

Excellent service. Took care of everything in a timely manner. Car came back in perfect condition. Appreciate the efficient and professional help. Will recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic customer service. The waiting room is beautiful...

Fantastic customer service. The waiting room is beautiful with coffe/ tea and snacks and makes the wait more bearable. I came on last minute and they took care of me right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a pleasure to visit. You are so very nice and...

Always a pleasure to visit. You are so very nice and helpful. Can’t remember the gentleman I started with but I always am pleased to see Keenan Davis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Heritage Honda does a great job at providing quality...

Heritage Honda does a great job at providing quality service to the customer. My only suggestion would be to improve internal communication between customer representatives.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Charles Robbins provided me with great customer service....

Charles Robbins provided me with great customer service. He informed me of the status of my vehicle and any updates as soon as anything changed and he was very detailed in answering any questions or concerns I may have had. Charles Robbins represented Heritage Honda in a very professional manner in the way he conducted himself while my vehicle was getting serviced and I would reccomendation anyone to ask for him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scott was very professional and at the same time very...

Scott was very professional and at the same time very relatable. Made my visit very easy and relaxing. I would definitely recommend Scott to anyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service rep was great and very accommodating. There...

The service rep was great and very accommodating. There was a problem with the work, however, and I need to go back, which is frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent experience with Heritage Honda of Bel Air...

Excellent experience with Heritage Honda of Bel Air service department and Scott Cheuvront as my service advisor, on 11/9/19. Scott was lovely and my Pilot was finished up quickly. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Honda service

Great service very clean. It is nice now that the dealership was updated. Now we get car washes with service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thumper, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again in the future. Best wishes, Heritage Honda Bel Air

Recent visit

Great Sales man and Service techs very kind and personal I enjoy my experience was as good as could be. Thank you Mr. Trevin for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

G O, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for taking the time to leave us this information about your recent visit. Take care!