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Heritage Honda Bel Air

(5,499 reviews)
Visit Heritage Honda Bel Air
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday Closed Closed
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (410) 877-6493 (410) 877-6493
Used (410) 698-6206 (410) 698-6206
Service (410) 877-6845 (410) 877-6845

Reviews

(5,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda Bel Air from DealerRater.

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Great Buying Experience at Bel Air Honda!

Just purchased a 2019 Honda Civic Sport. My sales associate, Nate, was absolutely terrific. When it came time to talk figures, management worked with me and we came to a good deal with my trade-in. My buying experience was my best experience at a dealership thus far. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joel, thank you for your kind words and congratulations on your new vehicle! If you're ever in need of more help, please let us know! Take care!

experience of buying a new vehichle

I cannot say enough about the great experience I had with Jacque Brown and his fellow colleagues at Honda Belair.....it had been yrs for me to buy and the professionalism and kindness that Jacque shared for my purchase was remarkable.......I highly recommend working with this team for anyone looking for a vehicle....excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Jacque made my experience as a first time buyer super easy! I enjoyed working with him, I would definitely recommend coming to him for any car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing a Honda Pilot

I had a great experience working with Jacque Brown. He went above and beyond having the color I wanted shipped from another dealership. He did a great job explaining all features in my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love Honda’s

Nicole Skonecki had great customer service from the second I spoke to her ! She was very accommodating in getting the vehicle ready before our appt! Nicole has great customer Service! Max was also awesome ! I highly recommend Heritage Honda Bel Air location!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nicole of Sales was great

We purchased a used Toyota Tacoma. Nicole, our sales person, was wonderful to work with. Ask for her if you visit the dealer! She is honest and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Purchased My First Car!

My dealer Jacque Brown was excellent, he answered all questions and concerns, was very detailed in going over the features of the car. I couldn’t have gotten a better dealer!👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchased a 2017 Honda Pilot

I had a very positive experience purchasing a 2017 Honda Pilot from Heritage Honda. Mike Yim was extremely well informed and helpful throughout the buying process. I really appreciated the honest and upfront answers to my questions and the transparency of the transaction. I will reach back out to Mike and Heritage when looking for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Knowledgeable and friendly

Nicole made the vehicle purchase fun, easy, and memorable. Nicole was very knowledgeable has I had many questions. Nicole is a great sales person, very patient and friendly. I would definitely recommend her to others looking far a vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

We found the used vehicle that we wanted and the individuals at Heritage had no issue with us coming in close to closing to take a look. They worked with us, got us through financing and made it a smooth car sale, staying late to make sure we had everything we needed. Our salesman Wayne was very accommodating and the finance manager Andrew was phenomenal to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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