Reviews
Write a reviewAvoid this Dealership!, They Said what they needed to say to close the deal, promised to fix things and after waiting 2 weeks, told me the car was ready. Had i not gotten down to check a specific thing I would have assumed all was on the up and up, there was no follow up on the promised repairs and the also failed to disclose that the car had been sold and returned due to major engine issues. Save your money and look elsewhere, these guys and the quintessential scam dealers.
Avoid this Dealership!, They Said what they needed to say to close the deal, promised to fix things and after waiting 2 weeks, told me the car was ready. Had i not gotten down to check a specific thing I would have assumed all was on the up and up, there was no follow up on the promised repairs and the also failed to disclose that the car had been sold and returned due to major engine issues. Save your money and look elsewhere, these guys and the quintessential scam dealers.
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased my car then had starting problems. They fixed it supposedly, drove out of town stranded couldn’t get it started. Door locks didn’t work, still waiting on repairs as promised.
Purchased my car then had starting problems. They fixed it supposedly, drove out of town stranded couldn’t get it started. Door locks didn’t work, still waiting on repairs as promised.
- Customer service
- 2.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible place to buy any car from. They lied about the inspection of the car and did not disclose all issues with the vehicle. I had to return the vehicle within 3 days purchasing. Then when I went to receive my downpayment back the owner tried to cut me short
Terrible place to buy any car from. They lied about the inspection of the car and did not disclose all issues with the vehicle. I had to return the vehicle within 3 days purchasing. Then when I went to receive my downpayment back the owner tried to cut me short
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Peter and Kenny are great. Peter's knowledge of the history and details of the marque were impressive, and Kenny is an ace mechanic. Very transparent and easy to deal with- didn't try to hide anything and were very up front about the 'warts' on the car we finally bought for my son. Selection was good (they even had a few manuals - but one fewer now!) We've had the car for a couple months now and have had zero issues (other than my son wanting to polish the paint off the car.) Headed off to its first track day in a week and we're expecting a trouble free day. The only negatives: - their stock is not all in one location, so if you have a car you are interested in from the website, give them a call and let them know when you'll be there. - facility might put some people off, but get past it - these guys are good - they can be slow to return phone calls
Peter and Kenny are great. Peter's knowledge of the history and details of the marque were impressive, and Kenny is an ace mechanic. Very transparent and easy to deal with- didn't try to hide anything and were very up front about the 'warts' on the car we finally bought for my son. Selection was good (they even had a few manuals - but one fewer now!) We've had the car for a couple months now and have had zero issues (other than my son wanting to polish the paint off the car.) Headed off to its first track day in a week and we're expecting a trouble free day. The only negatives: - their stock is not all in one location, so if you have a car you are interested in from the website, give them a call and let them know when you'll be there. - facility might put some people off, but get past it - these guys are good - they can be slow to return phone calls
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 3.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a used Cayenne from Kenny. The car was clean and in good condition. I did have a few issues with the car soon after purchase but kenny fixed them free of charge for me. The car has been running great ever since.
I bought a used Cayenne from Kenny. The car was clean and in good condition. I did have a few issues with the car soon after purchase but kenny fixed them free of charge for me. The car has been running great ever since.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Agree on all points of previous review (Baltimore MD) below. I originally was hesitant on purchasing a car 600 miles distant. My concerns were erased after talking to Kenny a while. Based on experience of having purchased 40 cars to date I could tell Kenny was very knowledgeable, knows where and how to buy well cared for cars that turned out to be every bit as good as pictures indicate. It is a long stretch for me but a scenic drive, looking forward to meeting up with a fellow enthusiast again for my future car needs.
Agree on all points of previous review (Baltimore MD) below. I originally was hesitant on purchasing a car 600 miles distant. My concerns were erased after talking to Kenny a while. Based on experience of having purchased 40 cars to date I could tell Kenny was very knowledgeable, knows where and how to buy well cared for cars that turned out to be every bit as good as pictures indicate. It is a long stretch for me but a scenic drive, looking forward to meeting up with a fellow enthusiast again for my future car needs.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2007 BMW X5 from Euro Auto Specialist on August 14, 2016. The SUV has all the bells & whistles, but did have very minor mechanical issues. Kenny and his associate went far and beyond with making sure the X5 pass all of BMW certification inspections with no cost from me. Kenny is a very friendly smack talking individuals that loves his trade. Him and his side kick definitely knows their stuff. I would and have recommended this dealership to my family and friend, and my niece is coming to purchase a 2007 X3 on the 23rd of this month. 5 Stars to Euro Auto Specialist in Chantilly Virginia??
I purchased a 2007 BMW X5 from Euro Auto Specialist on August 14, 2016. The SUV has all the bells & whistles, but did have very minor mechanical issues. Kenny and his associate went far and beyond with making sure the X5 pass all of BMW certification inspections with no cost from me. Kenny is a very friendly smack talking individuals that loves his trade. Him and his side kick definitely knows their stuff. I would and have recommended this dealership to my family and friend, and my niece is coming to purchase a 2007 X3 on the 23rd of this month. 5 Stars to Euro Auto Specialist in Chantilly Virginia??
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I live 5 hours from this dealership. After an extensive search I found my dream car (Volvo XC 90 8CYL Dynaudio speakers) - 1 owner at this place. Tons of pictures, none misleading, brand new for a 10 year old car! I drove down there and met one of the nicest persons I ever met - the owner, Kenny. Not only the car was 100% as advertised, he just said "take the keys and drive it!" - no other formalities. In 1 our I drove back to New York, happy as I ever could be. Just as a bonus, not only he did not charge any stupid dealer fee, prep fee etc, but he gave me an extended warranty at a fabulous price (cannot disclose details, just see him). Overall, Kenny is the opposite of the typical dealer - in the best possible way.
I live 5 hours from this dealership. After an extensive search I found my dream car (Volvo XC 90 8CYL Dynaudio speakers) - 1 owner at this place. Tons of pictures, none misleading, brand new for a 10 year old car! I drove down there and met one of the nicest persons I ever met - the owner, Kenny. Not only the car was 100% as advertised, he just said "take the keys and drive it!" - no other formalities. In 1 our I drove back to New York, happy as I ever could be. Just as a bonus, not only he did not charge any stupid dealer fee, prep fee etc, but he gave me an extended warranty at a fabulous price (cannot disclose details, just see him). Overall, Kenny is the opposite of the typical dealer - in the best possible way.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenny is incredible!!! He and his staff were extremely helpful and truthful. He told me everything I inquired about on particular vehicles and gave me his honest opinion. I recommend Kenny and Euro Auto Specialist to anyone who is looking for a great deal on a great used car. I will buy from him again!!! Thank you Kenny!!!!!
Kenny is incredible!!! He and his staff were extremely helpful and truthful. He told me everything I inquired about on particular vehicles and gave me his honest opinion. I recommend Kenny and Euro Auto Specialist to anyone who is looking for a great deal on a great used car. I will buy from him again!!! Thank you Kenny!!!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a Volvo XC90 2011. Honest car buying experience. Good dealers. Kenny and Dan quiet knowledgeable.
Purchased a Volvo XC90 2011. Honest car buying experience. Good dealers. Kenny and Dan quiet knowledgeable.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase