Reviews
Write a reviewFast, efficient, and thorough
Daniel was very helpful and upfront during the whole process of me looking for a new car. He assisted in any way he could, and was very flexible to work around my schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my new car!
I truly received over and above great service! Thanks to Shay and Daniel so much for all their help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Experience
Daniel was an absolute jewel! He took the time to help me find the perfect car, and I am so happy with my overall experience here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Great help! Made the whole process very easy and fast, for sure would recommend Austin Auto Assistance to friends and family members. Thanks for your help Daniel Caballero!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT Service
Daniel was flexible with the price, which allowed me to eventually purchase the car. I would recommend Daniel and Austin Auto Assistance to anyone.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a Gmc Canyon from Daniel, great service!!
Got a great deal on a Gmc Canyon from Daniel, he even came to pick me. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good used cars, good prices
I came in with my husband just "Looking" for a car and walked away with one a couple hours later. Daniel from Austin Auto Assistance helped us with the purchase of our car, not to mention we have no credit, he helped us find a bank to finance the car and help establish credit at the same time. Daniel gave us a good deal on the car and flexible car payment that we are comfortable with. I am happy with my purchase at Austin Auto Assistance
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Painless Car Buying
I saw a car I liked online, so I went in and test drove it. I returned the next day, made a fair deal, and drove away happy with my new car. Simple. Fast. Fair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike
I bough a 2008 SUV Pontiac Torrent from this Dealership. During my intial contact with them, they refused to disclose any information about the history of the vehicle to me, besides the only information that the SUV has a Salvage title. After making my payments from another state, I arranged for the SUV to be shipped to me. It was then that they told me that the fuel sending unit of the vehicle does not work, hence I would never know how much gas I have. Also, it was after I received the vehicle that I figured out the "Airbag Light" was on. Prior to the payment I made to me, they (Rick Garcia to be precise) lied to me that the vehicle was in perfect condition. I complained to them and they rudely told me that the vehicle was sold as it was. I have spent more than I paid for the price of the vehicle in fixing the multiple problems, yet the issues have remained unresolved. They are very DISHONEST. I will NOT recommend this dealership for anyone. Buyers be careful.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worked with Bernard
I went to this dealer while shopping for a car last week. I worked with Bernard and he was a great help. While we decided to go with a different car, I just wanted to leave a review here to say what a good job he did. Any questions we had he had an answer for them, and really worked with us.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase