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Austin Auto Assistance

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fast, efficient, and thorough

Daniel was very helpful and upfront during the whole process of me looking for a new car. He assisted in any way he could, and was very flexible to work around my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new car!

I truly received over and above great service! Thanks to Shay and Daniel so much for all their help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Experience

Daniel was an absolute jewel! He took the time to help me find the perfect car, and I am so happy with my overall experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Great help! Made the whole process very easy and fast, for sure would recommend Austin Auto Assistance to friends and family members. Thanks for your help Daniel Caballero!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT Service

Daniel was flexible with the price, which allowed me to eventually purchase the car. I would recommend Daniel and Austin Auto Assistance to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a Gmc Canyon from Daniel, great service!!

Got a great deal on a Gmc Canyon from Daniel, he even came to pick me. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good used cars, good prices

I came in with my husband just "Looking" for a car and walked away with one a couple hours later. Daniel from Austin Auto Assistance helped us with the purchase of our car, not to mention we have no credit, he helped us find a bank to finance the car and help establish credit at the same time. Daniel gave us a good deal on the car and flexible car payment that we are comfortable with. I am happy with my purchase at Austin Auto Assistance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Painless Car Buying

I saw a car I liked online, so I went in and test drove it. I returned the next day, made a fair deal, and drove away happy with my new car. Simple. Fast. Fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike

I bough a 2008 SUV Pontiac Torrent from this Dealership. During my intial contact with them, they refused to disclose any information about the history of the vehicle to me, besides the only information that the SUV has a Salvage title. After making my payments from another state, I arranged for the SUV to be shipped to me. It was then that they told me that the fuel sending unit of the vehicle does not work, hence I would never know how much gas I have. Also, it was after I received the vehicle that I figured out the "Airbag Light" was on. Prior to the payment I made to me, they (Rick Garcia to be precise) lied to me that the vehicle was in perfect condition. I complained to them and they rudely told me that the vehicle was sold as it was. I have spent more than I paid for the price of the vehicle in fixing the multiple problems, yet the issues have remained unresolved. They are very DISHONEST. I will NOT recommend this dealership for anyone. Buyers be careful.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worked with Bernard

I went to this dealer while shopping for a car last week. I worked with Bernard and he was a great help. While we decided to go with a different car, I just wanted to leave a review here to say what a good job he did. Any questions we had he had an answer for them, and really worked with us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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