Reviews
I was treated with with best in class service by Robert,...
I was treated with with best in class service by Robert, David and Blane. Supper professional and helped get my 2021 Maxima with all the options I wanted at the right price, thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much!
I came in for a simple oil change. One month and three...
I came in for a simple oil change. One month and three visits later, my little car sounds like the engine has fallen out. Sad
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience up to a point! 10 days after car deal...
Great experience up to a point! 10 days after car deal was made I found out dealership had not paid off my trade in to Nissan Motors and this resulted in an additional payment being deducted from my bank account. After contacting general manager Scott Hayes, I was assured that he would resolve this issue and get my additional payment back to me. After two more weeks still no payment and was told after second phone call to Mr. Hayes that he couldn’t help me as it was my problem for not stopping payment withdrawal. Really! I guess it’s dealerships like this that give the car buying experience such a bad name and leaves such a bad feeling towards people such as this general manager. Way to go Bob Moore Auto Group!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We again apologize for this inconvenience in your situation, and want you to know we are still working to fix this on our end. Please reach out directly at 405-217-7031 again so we can speak further and you can receive and update on this process. Respectfully, Scott Hays, General Manager
Well not to sound too skeptical on this matter, I’ll just say “proof is in the pudding”! When I see the refund “money in hand” then I’ll be inclined to place my trust back into the Bob Moore Auto Group. Regards-DWC
Hello, We again apologize for this inconvenience in your situation, and want you to know we are still working to fix this on our end. Please reach out directly at 405-217-7031 again so we can speak further and you can receive and update on this process. Respectfully, Scott Hays, General Manager
ADRIAN CUTLER IS THE BEST!!!
I came in and had a few options, and Adrian LISTENED to me and help me get the perfect car for me and was patient, well educated on all models, features, etc. He knew what he was talking about, he did not have to ask someone else any questions that I had. Then when I made my decision, Kaley Guerra was the person to help me with financing, she was just as awesome and knowledgeable on what was best for me. When I was finished, I had a better car, better payment and overall better deal!!! I have bought ALOT of cars in my life time, and honestly this was the BEST experience I have had. Thank you Bob Moore Nissan!! These two made my experience perfect!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thanks for this awesome review. We truly appreciate your business and are happy our actions showed that. Let us know if there's anything else you need.
Great place to take your Nissan !! I Always feel I can...
Great place to take your Nissan !! I Always feel I can trust them to not recommend a service I don’t need. Text reminders are good too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving your review! We are happy to hear that you can trust the team.
The service team is always awesome! We always appreciate...
The service team is always awesome! We always appreciate their efforts. We will continue to buy new cars from Bob Moore in Norman due to the service dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving your 5-star review! We are happy to hear that you had an awesome experience with your service team. See you next time!
The service area is always great and honest with me I...
The service area is always great and honest with me I will be returning in the future for more service work on my versa thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. See you and your Versa next time!
Anthony is amazing.
We have had our Nissans serviced at Bob Moore for 7 years and Anthony is the reason we keep coming back. He's the reason I continue to purchase Nissans (our 3rd) and he is a huge asset to the company.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Bob Moore personnel are always accommodating, timely...
The Bob Moore personnel are always accommodating, timely and very nice every time I come for my service check on my car and check out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving your review, Victor! We understand how important your time is so we appreciate you taking time out of your day to trust us with your vehicle's service.
I have been going to Nissan for a really long time now....
I have been going to Nissan for a really long time now. Every time i go in, i’m greeted kindly and with professionalism. They help me out a lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer! See you next time.