Reviews
Write a reviewPoor service
Poor service experience. I had to ask for my car to be detailed, which is supposed to be automatic with our service. Also had to wait 3 hours for routine service to be completed.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
2018 Tucson
Darrell made the process easy and pleasant. I have never considered buying a new car as a pleasant experience, until I went to Barnes Crossing Hyundai Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Tahoe
The buying experience was good. We had a very nice salesman. There was some confusion about the Gap insurance during the financing phase, but was rectified.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Barnes Crossing Hyundai
Clint McGraw was awesome in helping us find the perfect car. My husband was not an easy person to deal with--he likes to look around for the best deal. And with Clint he was patient and willing to help us find the best deal. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barnes Crossing Mazda, Tupelo, MS
We have always gotten great service at Barnes Crossing Mazda. Their staff and service department are excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Absolutley best service.
great service, The guys that greet me to take my information for my oil change and tire rotation are very nice. The young man that services my Santa Fe makes sure my truck is thoroughly checked over. Thanks for a great experience every time I go!! Pat Williams
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Good place to buy a car. Friendly people and good service. Nice waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
owner
They were supposed to order a part for my Mazda still in warranty and call when it came in. I waited and waited and no call (I'm sure at least 3 weeks) so I called them. They said "yes, the part is here". Why they hadn't called me I don't know!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional and Friendly A+ A+
Everyone was very friendly. I knew I wanted an Elantra. So while Eddie was getting keys to a car. Deon drove us around look for other Elantra. Eddie found the perfect one (better than I expected). Never once did they try pressuring me into buying a more expensive car. I told them my payment amount and they made it happen. Madonna was so easy to talk to, she made us feel right at home. We will definitely buy from again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
Very good experience other than the woman madonna collins. Debrell Brown and Joe Washington were very helpful. We love the car staff was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car