Reviews
Write a reviewLubbers Service in Cheney
Fast & friendly! Highly recommended!! I have been going there since I purchased my Camaro from them in 2011 and have always been extremely happy with their service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service department/employes ready to help!
All work was done in a timely and satisfactory manner. We were very pleased with Pam in Chevrolet Service, as she is always friendly, points out work done and service performed on the invoice so we understand charges. She is an employee that Makes Lubbers shine. Always eager to help! we appreciate that!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service otherwise.
Came in for scheduled oil change included in the purchase, wanted to have the transmition looked at because of the way it shifts out of 1st, tranny guy wasn't there so just the fluid level was checked but what I don't understand is why I was charged to take fluid out. I bought the truck 10 months ago and you guys are the only ones to service it so wouldn't that mean you had too much fluid in there to begin with? The $24 charge was explained to me before he adjusted the levels, but I just have been wondering since. Service is always good there otherwise.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
wonderful people with great atitudes
Ken Schmidt is a wonderful salesman. We bought a 2010 Pontiac g6 and didn't even have it a week and it had to go back to the shop. The wife and I went down the following Monday morning to see if we could get another vehicle. Ken is the most amazing salesman I have ever met.I would recommend anyone to him to buy a vehicle
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience for the past twenty five year
All excellent, 2014 Silverado with 1,300 miles had a head gasket that started leaking back into the motor. Chevy recommend replacing the head and gasket and fluids which was done in a timely manner. Having called Lubbers management and my sales representative about the issue I had and about my questionable confidence in the vehicle. They gave me an option to trade for a new 2015 and worked with me to my satisfaction and I left a happy customer. I have purchase a high number of vehicles from Lubbers in the past twenty five years and will continue to do business with them for a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service, friendly atmosphere
We were very impressed. From the moment we walked in the door until we left, we felt like someone important not just a sale. Rick Epp welcomed us and did not pounce on us the moment we walked in the door. He was very nice and he treated us like we were old friends. We are very happy with the sale and with the car. Thank you so very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
With the exception of the fees we have been charged, we have been pleased with the service we have received. Being on a fixed income, any auto repairs are not budgeted for and thus, our budget really takes a hit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
An amazing buying experience!
I was very pleased with the no-hassle experience at Lubbers in Hutchinson, KS. Ken Schmidt came in on his day off, after speaking with me over the phone about me being a possible Lubbers customer. I navigated their awesome website, found the vehicle I wanted & Ken had me in that vehicle the next day with no down payment & no hassle. I was VERY impressed! Thank you, Lubbers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service clean facility
My car was done before they said it would be, and he explained everything to me before I left the service center.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rick He is the best! !
Rick a very kind and honest salesman. It was a great pleasure working with him! I highly recommend working with Rick Epp @ Lubbers. He is very easy to find a car with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase