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Tim Newman's Best Buy Motors

(13 reviews)

Reviews

(13 reviews)

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Not the best experience.

I’m not the one to leave reviews, but I recently bought a truck from Tim Newman’s, and the shop has had it in their possession longer than I have. I have contacted Tim Newman’s, and mentioned the problem that I am having just to let them know, but in no way have they offered to help. All I’ve been told is, “that’s good to know for the future.” Again, I’m not one to leave bad reviews, let alone any reviews, but I felt this needs to be said. Sorry Tim Newman’s...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your valuable feedback with us, we are not happy to hear that you did not have a great experience. We apologize for the experience that you had. That is not the type of service we strive to provide. Please reach out to me directly at bestbuymotorsoh@yahoo.com or 937-393-3338 and we will attempt to rectify the situation. Again, I personally would like to apologize for the way you were treated. Thank you, Tim Newman

Happy Customer

GREAT CUSTOMER SERVICE......HONEST TRUSTWORTHY & FRIENDLY DEALERSHIP. We had a great experience with Best Buy Motors...They made us feel very welcome and listened to our needs when purchasing our vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great overall experience. Highly recommend.

We were in desperate need of a car. We found a perfect car. The staff was friendly and our car is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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