Hatchett Buick GMC

Salesman was great, during the buying process. Helped me to lock in a lower intrust rate and explained things very well. However, after the buying process was over he became incredibly pushy, he was aware that I had an appointment to get too but he refused to get out of my new vehicle until I called and set up onstar. He explained to me that I had to set up onstar within 2 days of having the vehicle or else it would shut down, I explained to him I would get it set up AFTER my appt; but needed to get going. He ended up hitting the on call button in the vehicle and wouldn’t get out until it was done. Onstar ended up not answering so I was able to eventually leave the lot. Overall it was a great experience, but I just felt like towards the end he was pushy and not willing to listen. I had to go back to the dealership a few days later to obtain a 60 day tag as my current tag was set to expire & I still did/do not have title paperwork to tag the new vehicle. At first he was not going to give me one and stated “I’ll tell you what you have to do young lady.” Thankfully I had another individual there who was able to talk the salesman/department into giving a 60 day tag since my tag was going to expire. Overall good experience, but just wish salesman would listen to their customers instead of writing them off.

Emily always takes personal responsibility and care of our needs on all of our vehicles. She can get things done!

Respectful and considerate. Salesman explained the features of vehicle very well. We were satisfied with the straightforward presentation of the vehicle.

Purchase and delivery went perfectly. I had my previous truck serviced there for years. New truck comes with a lot of benefits unique to Hatchett GMC dealership.

Excellent experience in purchasing new truck John Mc Ewen was very professional and knowledgeable. The dealership made the process of purchasing a vehicle very seamless and easy to complete.

Walter at Hatchett GMC was extremely helpful in the buying process. He answered all of my questions and explained everything. I will recommend Walter to family and friends that are shopping for a new vehicle.

Idme is not fun Travis was very knowledgeable and kind . I will be calling him soon to buy a truck for my son. He even called just to make sure I made it back to texas safe. I felt very cared for from everyone there! Christine Lerback FNP

Travis McCray did a great job from the initial visit all the way through the final delivery. Travis was knowledgeable about the GMC vehicles and very detailed. We were frequently kept updated on the delivery status. When the Vehicle arrived Travis spent a lot of time going through the vehicle showing us how to work all the different options. We felt very comfortable driving our new GMC off the lot. thanks Travis McCray and Hatchett GMC.

By far the worst service department in the state of Kansas . If you’re looking for a dishonest and incompetent service center Hatchette Buick GMC is the place for you . They will lie , scam and rip you off, then not respond when you reach out to management . I would highly recommend taking your vehicles elsewhere

Fantastic service experience! I was in and out in 45 minutes. They were ready for me when I arrived, knew exactly who I was and immediately took my vehicle back. It didn't sit and wait. Then I spent 45 minutes in a very nice, comfortable and clean waiting area with huge TV and great selection of complimentary drinks.