Reviews
Write a reviewMy 2019 X5
My broker Chris helped me do negotiate everything for my 2019 X5. I was very impressed with the speed and knowledge the people at McKenna provided me. I came in at 12pm to pick up my car and was greeted by Victoria and she had Arthur go over all the contracts with me. Tony the genius helped me with all I need to know about my new car. Good team and good prices.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brent, Thanks for sharing your recent 5 star experience with Victoria, Arthur, and Tony here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW X5. Welcome to the McKenna Family, and we're here for you anytime in the future. Enjoy every mile ahead in your Ultimate Driving Machine!
Victoria's team never disappoints
Victoria's team works fast and are good at what they do. Victoria has been selling my family cars for over 10 years. She quoted me the best possible price and then Arthur got all the paperwork done and signed everything with me in under 20 minutes. Tony taught me all about my brand new car. I love the experience and ease with Victoria.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Carrie, Thanks for sharing your recent 5 star experience with Victoria, Arthur, and Tony here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy every mile ahead in your Ultimate Driving Machine!
quick and painless
Can't thank Omar, Arthur, and the team at McKenna BMW Norwalk enough for getting me a fantastic new ride! They were friendly, professional, FAST, and just an overall pleasure to shop with. I contacted Omar before my lease ended and within a few days Omar went above and beyond providing me with amazing options and prices. The whole process was quick and painless. Definitely contact them before venturing out on your own, they're doing great work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star leasing experience with both Omar and Arthur here at McKenna BMW. We're thrilled to read your very kind review, and we'd like to congratulate you on your new BMW. Enjoy every mile ahead in your Ultimate Driving Machine, and thanks for being a part of the McKenna Family!
new x3
Our sales advisor, Stanley, helped us through the sale from beginning to end. BMW Genius, Arthur, was very knowledgeable and polite. Stanley secured an excellent deal. This is our fourth lease through McKenna BMW, and our best experience to date.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Xu, Thanks for sharing your recent 5 star experience with both Stanley and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Enjoy each and every mile ahead in your Ultimate Driving Machine!
2019 X5
Very excellent. Victoria, Bob, Arthur are very nice and smart. We love the 2019 X5 with M package. Great service and we love buying cars from mckenna!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Hien, Thanks for sharing your recent 5 star experience with Victoria, Bob, and Arthur here at McKenna BMW! We're pleased to read your kind review, and we'd like to congratulate you on your 2019 BMW X5. Enjoy every mile ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
for omar
Was able to work out a nice lease deal with Omar. It was a pleasant, no headache or fuss. He gave us a great deal, worked with Robert in finance, went over the car with Tony and the car was in my hands swiftly. Real simple, real easy. Will come back here for any business dealing with my car. Look forward to seeing them and working with them again. Happy holidays! Cheers, Juan R
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Juan, Thanks for sharing your recent 5 star experience with Omar, Robert, and Tony here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your BMW. Welcome to the McKenna Family, and we're here for you anytime in the future. Enjoy every mile ahead in your Ultimate Driving Machine!
Best service out here
Absolutely a pleasure to deal with. The sales department is one of the very best. Manager Calvin, salesman Stanley, and genius Arthur are very professional, trustworthy and are committed to deliver the best service. They are the best car sales out there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Esther, Thanks for sharing your recent 5 star experience with Calvin, Stanley, and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! Happy Holidays!
Class act
I just finished my purchase at McKenna for a new 330e. I have to say, the staff there were courteous, proactive (they took the time to reach out to me first after I made a inquiry on Costco), and they had a no-nonsense approach to sales. It was an excellent buying experience and one that went smoothly as well as quickly. I have to also give a hand to Stanley, the sales rep who closed the sale with me and Arthur, the genius who delivered me the car. He went the extra mile to help us out with our 330e purchase. Definitely a class act, and a great salesman. I would not hesitate to come back again for future vehicle purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Frank, Thanks for sharing your recent 5 star experience with Stanley, Arthur, and the rest of our team here at McKenna BMW! Congratulations on your new BMW 330e, and we'd like to extend a warm welcome to the McKenna Family. Enjoy each and every mile ahead, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
Mckenna BMW!
I just wanted to start out by saying as a person with a family who has leased over 10+ cars, ive enjoyed this one the most thanks to our salesman Stanley. I called in and he took his time to answer all my questions and I decided to come down after having the appointment scheduled! The professionalism that was brought to the table was beyond what I am used to in the car sales world. Stanley was transparent, pressure-free and there wasn't any haggling involved. Straight to the chase, no BS. The buying experience was so good and considering the service dept is attached to the sales dept, I may make the extra trip to service the car here. At first I felt like the car was out of the range I had hoped to spend, but Stanley was so pleasure, whats another $20-$30 a month. He even got me a mug and some key chains! Very professional, changed my view on sales in the car business! Thanks to Stanley and his crew(Lawerence, Tony)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star experience with Stanley, Lawrence, and Tony here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Happy Holidays, and enjoy every mile ahead in your Ultimate Driving Machine!
this review is for farley
Walked out with more than just a car, also created a friendship along the way. Whenever an issue or question arises, I will contact farley directly. he had the solutions and answers for my remaining payments and my trade in. We picked out a car and showed me what bmws are made of and I was truly impressed! Trust me when I say this, farley is wonderful to work with and also someone you can really talk to. A couple of other mentions and thank yous would be to the cafe for the food, calvin lau who is the manager and tony genius that went over the car with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star experience with our team here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW. Enjoy every mile ahead in your Ultimate Driving Machine, and have a wonderful Holidays!
