Reviews
Quick and attentive care
This was our first oil change service call. From my call to schedule the service up until everything was complete and the jets were handed to me I felt completely respected and given great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Service and professionalism always a pleasant and easy experience. Staff goes above and beyond to ensure your safety. I appreciate that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
South County Lexus
Cesar Genem was great and Ryan. GSM was also great.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All good
All good Inquired with multiple Lexus dealerships this one was the most helpful and interested in customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer support and service
We received excellent sales, service and support with the purchase of our Certified RX 350. Sales and finance personnel most helpful and expedited the car buying experience. Would recommend dealership to others looking for Lexus vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ten thousand mile service
South County Lexus is a first class operation. Drew Jacobson Is an excellent service consultant. I purchased two Lexus GS 350s last year and would recommend South County Lexus to anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Visit
Brought car in for Zaktec and Maintenance. I was ready exactly when promised, clean and ready to go. Ronald was great!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
??????
Services were excellent. Service manager, Ronnie, was personable, informative and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fixed two problems
Lexus discovered that I had a weak battery. My car has not started smoothly for the past couple of weeks, and my dash has not been lighting up properly, Since Lexus replaced the battery, the dash lights up properly and the car starts right up. A low tire icon would appear every two weeks. Lexus determined that a patched tire was slowly leaking air. I bought a new tire, and, hopefully I will no longer have ti deal with the nuisance of having air put in my tires.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Lexus
Good customer service. After getting my car back from service, I noticed a few problems. They took the car back and fixed them without any problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase