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South County Lexus

(2,792 reviews)
Visit South County Lexus
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:00am–4:00pm
Tuesday 9:00am–5:00pm 7:00am–4:00pm
Wednesday 9:00am–5:00pm 7:00am–4:00pm
Thursday 9:00am–5:00pm 7:00am–4:00pm
Friday 9:00am–5:00pm 7:00am–4:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday 9:00am–5:00pm Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (949) 274-9182 (949) 274-9182
Used (949) 485-5405 (949) 485-5405
Service (949) 220-0187 (949) 220-0187

Reviews

(2,792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick and attentive care

This was our first oil change service call. From my call to schedule the service up until everything was complete and the jets were handed to me I felt completely respected and given great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent

Service and professionalism always a pleasant and easy experience. Staff goes above and beyond to ensure your safety. I appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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South County Lexus

Cesar Genem was great and Ryan. GSM was also great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All good

All good Inquired with multiple Lexus dealerships this one was the most helpful and interested in customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer support and service

We received excellent sales, service and support with the purchase of our Certified RX 350. Sales and finance personnel most helpful and expedited the car buying experience. Would recommend dealership to others looking for Lexus vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ten thousand mile service

South County Lexus is a first class operation. Drew Jacobson Is an excellent service consultant. I purchased two Lexus GS 350s last year and would recommend South County Lexus to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Visit

Brought car in for Zaktec and Maintenance. I was ready exactly when promised, clean and ready to go. Ronald was great!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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??????

Services were excellent. Service manager, Ronnie, was personable, informative and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fixed two problems

Lexus discovered that I had a weak battery. My car has not started smoothly for the past couple of weeks, and my dash has not been lighting up properly, Since Lexus replaced the battery, the dash lights up properly and the car starts right up. A low tire icon would appear every two weeks. Lexus determined that a patched tire was slowly leaking air. I bought a new tire, and, hopefully I will no longer have ti deal with the nuisance of having air put in my tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Lexus

Good customer service. After getting my car back from service, I noticed a few problems. They took the car back and fixed them without any problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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