Reviews
Longtime Customer of Brad Keech
I recently bought another vehicle(my 5th!) from your salesperson Brad Keech, and as always I have gotten exactly what I asked for and treated with nothing but respect and professionally! My family has purchased probably close to 20 vehicles over the past 15 yrs or so from Brad and will continue to do so, and refer others to him as well! Fox Buick Gmc.....you have a very respectable/trusworthy employee in Brad! As far as the brand new facilities go it is beautiful, keep up the great work and taking care of your customers, Fox and Brad...........you have a customer for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for the great review and nice comments! Brad
Sterling Massey, recent customer
I found Fox Buick GMC after shopping for aa GMC Acadia for 31/2 months. They were able to find exactly what I wanted in less than 30 minutes. The service was remarkable, The facility is awesome and everyone there seemed genuinely interested in helping me find the vehicle that I was looking for. This was a great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a pleasure helping you Sterling. If you need anything at all, please don't hesitate to give me a call--Brian Gowins
New Truck Sales
Recently purchased a new GMC Sierra from Aaron Rohrer. He worked to get me all the rebates available. You can tell he is a person who cares about his customers. He is in it for the long hall and dosen't just want a one time quick sale. Marie made the paperwork easy. She has a great personality.Now, with the brand new facility it is a great place to do business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JimmyT...Awesome! Thank you very much for your business and enjoy your new Sierra! I'll forward your note to Aaron and Marie.
The best salesperson John D
Very nice building. I was very impressed with John Davis very little presure had all answers. I will call John before I buy another car. I think I got a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people to work with
love walking in to the new showroom very nice, people are friendly and the service is awesome. They made buying my new GMC a very nice experience. Thanks for all you did for me Aaron and marie . I will be back again for service. there service dept is the best hands down Thanks again B
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bryman..we appreciate your comments! We love our new showroom too:) Enjoy your new GMC and I'll forward your note to Aaron and Marie.
Great dealership
Aaron Rohrer is a very good salesman. He helped both me and my wfe purchase two vehicles in the past few months. He did the reseach and folllowed up on every issue. I would strongly reccommend him and this dealership to anyone looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi K Cross, Thank you for your business..twice! Aaron is definitely thorough.
Super service dept. great experience
Great bunch to work with! I will certainly buy from them again
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill, thank you for your great recommendation! Our entire crew certainly has fun working together! We are here for you anytime.
Buick GMC
Offered to go 3 grand less than the other dealership. That's really all there is to it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello UM Fan! Thank you very much for purchasing your vehicle from us! We're here to save you money and provide great service. Enjoy your vehicle and please contact us anytime with further needs & questions.
Fox Buick GMC - INCREDIBLE EXPERIENCE!!!
I must say that typically I hate bringing my vehicles in for service so when a friend recommended that I take my Buick in to Fox Buick GMC I thought they're all the same. I must say, I was proven wrong, doing so was the best decision I have ever made! Everyone involved was extremely knowledgeable and friendly. The dealership was immaculate and the waiting area was comfortable and quiet. After a short wait I was informed of what repairs needed to be made to my car and I was shocked and pleasantly surprised when I was given a Brand New Service Loaner. All I can say is WOW, I didn't expect that! At other dealers I have been put in used cars far beyond the year of my Buick and they were dirty and smelled terrible. I can say with absolute certainty that I wouldn't go anywhere else to have my car serviced and when it comes time to buy again Fox Buick GMC will be my dealer of choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shell..Thank you very much for sharing your experience! It's much appreciated. I'll forward your note to our service crew.
Wouldn't buy a stick of gum from Fox
I bought a 30K+ dollar truck from Fox only had problems with it and their customer service is THE WORST I HAVE EVER SEEN. I was garenteed that they would make it right, I had to call them every 2 weeks to remind them about it. 10 month later they solved half the problem and I gave up. They straight up lied about the truck (found after I decided to run my own car fax report after all the issues). I wouldn't buy bubble gum from these people, they smiled to my face and seemed great. Once I signed the dotted line... I didn't exist. Take your hard earned money else where is my advice it isn't worth the problems.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We do appreciate your feedback about your experiences. Our new General Manager, Joe LaVoie, would like to speak with you directly to help make things right. At your earliest convenience, please contact Joe at 616-784-8400. Thank you.
