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Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox GMC from DealerRater.

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Great at explaining the best options

Robin and Mike are always a pleasure to work with. Their customer service, calm demeanor, and willingness to try and work with the customer's needs is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy buying experience

The staff is very friendly and made me feel very comfortable. I will buy my next one from Here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fox Buick Review-comstock park, MI

This was my first visit to this dealership. My new car needed its first oil change & tire rotation. The staff cheerfully greeted me at 0800. My car was serviced promptly & was rinsed off when the job was complete. The staff was very courteous. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First class experience

First class experience from the moment I walked in the door. Keith Garvelink and John Phillips were welcoming, extremely knowledgeable and helped get me in the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

They were very professional and the service was fast. Always treated with respect. Luv my GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mike and Maureen Armock

Aaron Roeher is a great guy (Salesman) to deal with. We have purchased vehicles through him before and will continue to do so in the future. We highly recommend dealing with him to others. Aaron takes good care of us and goes above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

People were courtios and professional. Waiting room comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful purchase experience . . .

Paul Bernard, the sales person was "excellent"!!! Beyond our expectation!!? Our entire experience with the "staff" in all areas was Exceptional!! We certainly will recommend Fox Motors and will be back!! We just stopped "window shopping" and Paul came out, talked to us, and Offered such a great deal, that we thought about it and came back to purchase The vehicle. Not in for repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Going above and beyond

This morning, I got my oil changed and tires rotated at Fox Buick GMC on Alpine. It was very rainy and I had my five month old daughter with me. As I was going to head out the door when of the guys that works in the service department graciously offered to bring my car back around in the garage so that way my baby wouldn't have to get wet in the cold rain. He not only brought my car back around and into the garage, he then stood out in the rain to help me back my car out. I was so thankful that he offered and was willing to do that for us. What a great person to have on your team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service clean facilities

Good experience , Friendly and courteous staff Clean facilities

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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