Reviews
Coolest service department out there!
Super simple, dropped the car off on a Saturday afternoon for an oil change. Received a courtesy shuttle home. Car was done first thing Monday morning. Ended up picking it up after hours. Absolutely zero hassle whatsoever. Scott Burk was my advisor, very cool dude, also knowledgeable. Appreciated the ease of getting the car in/out for service. Will always head back for any of my services!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2018 ford escape
Chuck is a great salesman and helped me get into my new 2018 escape with all the perks that I wanted. The payments were a little higher than what I expected but he didn't pressure me into buying the car and made the experience wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
this is the 6th Ford purchased by my family
And we have always dealt solely with Mike Urbania because of his professionalism, honesty, and knowledge. We will continue to request his services whenever we have need of a vehicle. He found exactly the perfect car for me and arranged the best terms. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service/tires/wheel bearing
Long time customer. Have purchased numerous cars from Klaben and maintained them in their service department. Always have received good service from John Renier, have recommend him to friends multiple times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Experience EVER
This is my third vehicle purchase from Klaben. I would strongly recommend this dealership for your purchase . Sales is seamless no hassle. Mike Urbania is outstanding
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
the best
klaben ford is a great dealer. Mike Klaben treats everyone like family and always has a way of helping people. I would not go any where else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They knew that they are doing!
Rich is the man! Highly recommend him to buy a car from. He’s quick, knows what he is talking about and is a funny guy. 10/10 experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding purchase of used vehicle
It was a no brainer. We came in and looked at the car, they answered all my questions, took it for a ride, service center cleaned up the car got it ready to go, salesman was polite and on top of things, it was a no hassle free purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am very happy
I immediately received a call after sending a message that I was interested in the car. Michael was very friendly and very reactive. All my concerns were addressed and I have a very good feeling about my purchase. This is my first purchase with them and I would recommend them any day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
check engine light kept going on and off
found problem very quick.. just a loose connection that needed tightened we did not have to wait very long at all everyone was very nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
         
           
           
           
           
           
           
           
           
          