#1 Cochran Hyundai South Hills

I truly appreciated the express service and the welcome I received from the technicians. The waiting area is especially pleasant. Thanks again for your service.

Very easy and efficient. All personnel were extremely nice, friendly and helpful. Service completed to my satisfaction and on time. I would return to this site for future car repair and/ or purchase.

Fritz alerted me to an important software update / recall notice on my vehicle several weeks before I got the official word from Hyundai. He then went above and beyond to get the necessary instructions and software from Hyundai so they could apply the fix to my car. Very happy with # 1 Cochran, highly recommend.

The actual service that Cochran Hyundai of the South Hills performed on our 2010 Elantra went extremely smooth once it was actually scheduled. The car was in for service in December 2019 and was checked for a power steering light and code which resulted in Cochran diagnosing that the steering column required replacement. Cochran contacted Hyundai and they said it would be replaced at no cost to us, but the part had to be orders and my son uses the car while in seminary in KY, so we had to reschedule this repair for another date that he would be in Pittsburgh. The problem I had was that during to pandemic in March and April I could not get through on the phone to anyone at the dealer’s service depth to schedule the ordering of the part and the service appointment. I needed to speak to someone in the actual service department but even the central service appointment people could not get anyone there to answer a phone call. I literally made over 50 calls, but was told that there had been layoffs and employee transfers and that the service dept was working shorthanded. Fortunately, once I did get to talk to someone, I was able to schedule the part delivery and repair, and the repair was completed very professionally and courteously. But I can not give a “5” rating due to the trouble I had within the Cochran phone system.

I highly recommend Cochran Hyundai! All associates were professional, especially Mike Krebs. Mike went over and above the call of duty to make sure everything was perfect with my purchase. I have owned Hyundais for over 20 years and this by far was the BEST purchase experience ever. Many thanks, especially to Mike!!!

I had the single best experience I've ever had shopping for a car with Gabe at Cochran Hundai on West Liberty Avenue. Gabe was friendly, knowledgeable, took the time to walk through all the vehicle features, and even hooked me up with an extended test drive. Not only that, he and the dealership worked with me so that I could get into my dream car, a Kona AWD Ultimate in orange. I absolutely love it. Thanks Gabe and Cochran Hyundai for a great experience. We will see you again.

Gabe was absolutely fabulous to deal with. Mike in the finance department made the paper signing a breeze. They clean and prepped the car while we cleaned out the old car and singed the papers. Will definitely use them for future car buying!

Andrew A and Brandon are truly exceptional at their jobs! They made our car buying experience one of the best ever. Andrew provided us with the overview of the vehicle we wanted and walked us through the application process with comfort and ease. He didn’t just try to sell us something we didn’t want! He reassured us that we were making a good decision and made sure that we were satisfied with everything before processing paperwork! He’s a phenomenal sales consultant. Brandon made the finalizing touches pain free and easy. He provided us with detailed explanations of each document and made sure we understood what we were signing! He answered all of our questions regarding the leasing process. We have never felt more comfortable with purchasing a car as we did with Andrew and Brandon! Hands down best customer service experience! These guys deserve a bonus for their amazing attentional to detail and overall friendly and excellent customer service!

They made me feel very comfortable for contact-less delivery and service of my car. When I got it back there was still plastic on the steering wheel and seat cover. Super quick service.

Bought a new car. Did everything online up until the day I was to pickup the car. It took literally 15 mins to get in and out of the dealer with a new car.