Auto Plus LLC

3.5 out of 5 (3.5) 2 reviews

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Used

Reviews

3.5 out of 5 3.5
2 lifetime reviews.
  • 5.0 out of 5
    April 21, 2018

    Frontline Auto Plus was very helpful in fixing my car! They were able to order the part to my car very quickly and efficiently. I was able to get my c...ar back the very next day. They give you the best price compared to other mechanics in the area. I would recommend them to all my friends. Thank you again Frontline Auto Plus!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2.0 out of 5
    January 29, 2018

    I made a mistake on buying a used car at this facility. A car is ok in good conditions and I haven't had problems so far. The reason why I say I made ...a mistake buying a car here is that of their customer service. Starting from the rude lady who answers the phone. She literally doesn't let you talk, interrupts you in the middle of conversations and doesn't seen to care about customers AT ALL. Every pay period is a headache. They either take your money on different dates, or they overcharge you. Whenever I call about the same issue, they are seen to just don't care about it and won't even apologize. I just recently spoke to the manager because they overcharged me AGAIN and he told me to make my complain quickly because he was busy with another customer. How can you be a manager with such a horrible response??? Running this place so unorganized and unprofessional. I will try to make my payment differently, just to avoid talking with such a RUDE staff. I hope that I can save someone by reading about my terrible experience. Try to look for better options, please.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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Auto Plus LLC
4601 Columbia Pike Arlington, VA 22204
Used (703) 271-1000
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