Reviews
Great service and very professional staff.
Great service and very professional staff. Financing was easy and Docusign is very easy to use.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi GRISEZTODD, Thank you for the 5 star review! We hope you're loving the Lexus!
It is nice doing business with nice people, at a place
It is nice doing business with nice people, at a place that I know that I can count on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi shrnchar, Thank you for the kind words and 5 stars! We hope you're loving your new Alfa!
Doug was very helpful and personable through the process
Doug was very helpful and personable through the process of getting a new car. I test drove multiple cars at different dealerships, so I have a decent perspective of different dealerships. By far the most pleasant was Alfa Romeo of Strongsville.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dee, Thank you for leaving a nice review and the 5 stars! We hope you're loving your new Alfa!
Very great dealership, customer service was fantastic.
Very great dealership, customer service was fantastic. They helped me with getting a loaner. Everything is done on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi anovitski612, Thank you for the kind words and 5 star review!
Very difficult to schedule service and loaner is not
Very difficult to schedule service and loaner is not available all the time. Lead time to schedule for oild change and loaner is not good. Service performed is good but need improvement with the customer management process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I worked with Michael Desalvo (Five Stars!
I worked with Michael Desalvo (Five Stars!). He followed up with me a week after the car arrived to inquire how I liked the car (very much!). I didn't work with Leon Chea.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi SK4, Thank you for this 5 star review and all of the kind words! We hope you're loving the new Giulia!
While it is on the other other side of town from I live i
While it is on the other other side of town from I live i made the trip and was left with a very positive experience from my direct contact with my sales associate Doug Friedman to Mike the manager and James the finance manager. They made my purchase experience very pleasant and made me feel important to them. I appreciate to. Kudos to Doug and his wonderful personality. I feel I gained a friend today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chalhoub, Thank you for this 5 star review and all the kind words!! We appreciate it and hope that you enjoy your new Stelvio!
Literally my best car buying experience ever.
Literally my best car buying experience ever. Kylie was the perfect salesperson for me. Will be back and refer everybody I talk to to Kylie and the rest of the folks over there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi markmosgo, Thank you for this awesome review, we appreciate it and hope you love your new Jeep!
Leon and the team worked with me to put a nice deal
Leon and the team worked with me to put a nice deal together that I believe everyone was happy with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mkittelberger, Thank you for this 5 star review! We hope you're loving the BMW!
Words can’t describe how great Doug is, the customer
Words can’t describe how great Doug is, the customer service he provides deserves 10 stars. I work out of town, I was running behind to pick my vehicle up and Doug went out his way to assist me in making sure I was able to get my vehicle. I would highly recommend others to go purchase a vehicle from Alfa Romeo and to ask for Doug.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi realgarner11, Thank you for this excellent 5 star review, we appreciate it! Keep enjoying your Alfa!
