Reviews
Write a reviewKevin should change his dealership name to "Jive Turkey Automotive" because it would be more fitting. Frank Costanza would say about this guy, "i nyeoseog-eun ... nae nyeoseog-i aniya!" Which of course means; "this guy... this is not my kind of guy!"
Kevin should change his dealership name to "Jive Turkey Automotive" because it would be more fitting. Frank Costanza would say about this guy, "i nyeoseog-eun ... nae nyeoseog-i aniya!" Which of course means; "this guy... this is not my kind of guy!"
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We had a tough deal and like at a few cars with Brandon. Brandon (in sales) and Kevin (owner) went so above and beyond!!!! Got out deal done and awesome service on everything!! We will defiantly be back to buy again and work with Brandon and Kevin!!!! Defiantly recommend!!!!
We had a tough deal and like at a few cars with Brandon. Brandon (in sales) and Kevin (owner) went so above and beyond!!!! Got out deal done and awesome service on everything!! We will defiantly be back to buy again and work with Brandon and Kevin!!!! Defiantly recommend!!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sent to look at a few suvs they had Brandon was very helpful and made the process easy and smooth!! We bought a 2013 glk and are very happy with it and Brandon at Alexander auto in San Ramon
Sent to look at a few suvs they had Brandon was very helpful and made the process easy and smooth!! We bought a 2013 glk and are very happy with it and Brandon at Alexander auto in San Ramon
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Felt like a true partner working together with the owner to identify the right vehicle. No pressure and educated along the way, Kevin worked with me to identify the right solution for me and my family.
Felt like a true partner working together with the owner to identify the right vehicle. No pressure and educated along the way, Kevin worked with me to identify the right solution for me and my family.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a 2014 BMW 325, great price and amazing service. Will never go back to a large dealership, great personal service and easy process.
Purchased a 2014 BMW 325, great price and amazing service. Will never go back to a large dealership, great personal service and easy process.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just purchased a car from here last week and I'm happy I did. The guy that helped me was Kevin. He made it a smooth transaction and was easy to work with. Didn't get the usual used car salesman atmosphere from Alexandr Auto. I will definitely refer family and friends.
Just purchased a car from here last week and I'm happy I did. The guy that helped me was Kevin. He made it a smooth transaction and was easy to work with. Didn't get the usual used car salesman atmosphere from Alexandr Auto. I will definitely refer family and friends.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
When we started our hunt for a new car, we were somewhat dreading the process. After going to multiple large dealerships, we found ourselves at Alexander Auto. The whole experience was surprisingly pleasant from start to finish. We were looking at a 2012 Ford Explorer. We found one on the website. When we went to look at it, we were excited to see that it was in excellent condition. When we were ready to buy, the dealer was able to get us a better interest rate than our credit union offered. The sales staff was easy to deal with. A gentleman named Israr sold us the car. He answered all of our questions and made us feel at ease throughout the entire process. Anyway, I don't usually post reviews but I feel like these guys went out of their way to make us comfortable. I would definitely recommend them. -Elizabeth
When we started our hunt for a new car, we were somewhat dreading the process. After going to multiple large dealerships, we found ourselves at Alexander Auto. The whole experience was surprisingly pleasant from start to finish. We were looking at a 2012 Ford Explorer. We found one on the website. When we went to look at it, we were excited to see that it was in excellent condition. When we were ready to buy, the dealer was able to get us a better interest rate than our credit union offered. The sales staff was easy to deal with. A gentleman named Israr sold us the car. He answered all of our questions and made us feel at ease throughout the entire process. Anyway, I don't usually post reviews but I feel like these guys went out of their way to make us comfortable. I would definitely recommend them. -Elizabeth
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The quality of service was terrific. The advertised car was on-site and the dealer let me drive it with no fuss. None of the BS of a franchise shop. No back-and-forth with the "finance manager" and no high pressure sales of any kind. Financing was simple through the dealer's finance broker. Very professional, did not take all day, and pricing was reasonable.
The quality of service was terrific. The advertised car was on-site and the dealer let me drive it with no fuss. None of the BS of a franchise shop. No back-and-forth with the "finance manager" and no high pressure sales of any kind. Financing was simple through the dealer's finance broker. Very professional, did not take all day, and pricing was reasonable.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The title says it all. "The vehicle was sold yesterday." They told me this on two different vehicle and invited me to buy a more expensive vehicle.
The title says it all. "The vehicle was sold yesterday." They told me this on two different vehicle and invited me to buy a more expensive vehicle.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I understand the frustration when the car you are interested in has been sold. We pull all of our vehicles down from advertising in a timely manner. It takes 24-48 hours for ads to come down once they are removed from our website. If a customer calls inquiring about a car that has been sold and we have similar vehicles in stock, we always invite them to visit our website to view the available inventory. We are proud of our cars, our prices, and our customer service. Please feel free to come back.