Reviews
Amy was extremely friendly and knowledgeable regarding
Amy was extremely friendly and knowledgeable regarding our questions on the Kia product line. She made the purchase of our 2 Kias as efficient as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen, we are so glad Amy was so helpful and informative during your purchase. Congratulations on the new vehicles! Thank you for choosing Regal Kia. We will see you next time!
They were very nice, they explained everything to me the
They were very nice, they explained everything to me the help also was very nice and friendly. Very positive experience there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a positive experience with our team! Thank you for choosing Regal Kia and for sharing your feedback. Safe travels ahead!
I’m completely dissatisfied with my experience at this
I’m completely dissatisfied with my experience at this dealership. After realizing I made a poor decision, I asked about returning the car and getting my old one back. Instead of support, I received hostility—Matt from finance called and yelled at me. Alaina, the business manager, promised to help but only followed up after I left a negative review. She then told me the dealership’s reply to my review was just an automated response. The lack of professionalism, empathy, and accountability is unacceptable. I will not be returning and cannot recommend this dealership to anyone.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I'm truly sorry to hear about your experience and the lack of support you received. This is not the level of professionalism or empathy we strive for, and I apologize for any distress caused. We would like to address this matter further with you directly if you're open to it. Please feel free to reach out at your convenience so we can work towards a resolution together. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465
Everyone I encountered at the Regal Chevrolet Service
Everyone I encountered at the Regal Chevrolet Service Department was knowledgeable, helpful and kind. I highly recommend Regal!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for visiting us at Regal. We’re glad that the entire staff made you feel welcome. We look forward to serving you always.
He is a great salesman, I came in with a deal from
He is a great salesman, I came in with a deal from another dealership and looking to explore my options! He did everything he could to find me an almost identical car with minor differences, at a great rate! He's completely honest & wants you to leave happy! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team! We are thrilled to hear you're leaving Regal Kia satisfied and excited about your new ride. Congratulations and safe travels!
It’s always a hassle.
It’s always a hassle. They make you feel like a bother to them and like they would rather you be anywhere but there.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Laura, I'm sorry to hear about your experience. We strive for a welcoming and supportive environment, so it's concerning to learn that we fell short during your visit. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465
They were friendly and efficient.
They were friendly and efficient. Listened to my problems and needs. Provide feedback about my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback about your recent visit here at Regal Kia! We hope to see you again in the future!
Very easy service, reception area was well equipped and
Very easy service, reception area was well equipped and made it easy to receive service to my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dominic, we're happy to know you felt comfortable and well-supported throughout your experience here at Regal Kia. We look forward to your next visit! Safe travels!
They help me get approved for a vehicle I want.
They help me get approved for a vehicle I want. They was so helpful And fast
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback made our day! Thanks for the five-star review! - Regal Kia
Pablo is the man his customer service is amazing even
Pablo is the man his customer service is amazing even after the purchase he still checks on the car to make sure everything is going good !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jasmine, we are so pleased to read this stellar feedback! Thank you for choosing Regal Kia and for sharing your experience working with Pablo. We wish you safe travels ahead!