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Regal Chevrolet Kia Lakeland

(6,809 reviews)
Visit Regal Chevrolet Kia Lakeland
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 511-8470 (855) 511-8470
Used (866) 286-5077 (866) 286-5077
Service (855) 374-0185 (855) 374-0185

Reviews

(6,809 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Regal Chevrolet Kia Lakeland from DealerRater.

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Great from the sales team to financing wonderful

Great from the sales team to financing wonderful experience The best dealership experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations!

No updates, delays in work, no communication.

No updates, delays in work, no communication. Excuses. Service rep said he called and never did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good Good customer service, good deal, no pressure

Very good Good customer service, good deal, no pressure Good communication, easy buy, good money on trade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Attentive service and direction.

Attentive service and direction. Relaxing waiting area. The service took less time than was expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Justin was attentive and explained efforts thoroughly

Justin was attentive and explained efforts thoroughly justin was professional and quick. I did not wait long for my oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with us and the community.

Great It was a great experience.

Great It was a great experience. Would come back again. Everyone was very nice and friendly to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Took great care of me.

Took great care of me. Car was left there at night with a flat tire and came to pick me up when tire was replaced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your experience with us.

Efficient, timely, reasonable Maybe have some breakfast

Efficient, timely, reasonable Maybe have some breakfast snacks like donuts. Why don't you host workshops so we can learn more about the EV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! We will share this with the store team.

1 Justin left me Hanging.

1 Justin left me Hanging.. was off the next day. No response to Questions on my car. Did not leave anything for anyone else to follow up on. Thanks to Jeremy who helped me. Worst experience with your service Department so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were friendly, courteous and did their jobs well.

They were friendly, courteous and did their jobs well. They get the work done quickly & efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad that you enjoyed your service.