Annapolis Car Center

Gracias por la ayuda que nos brindó y nos ayudó en nuestras dudas sobre el carro muy amable y respetuoso un buen dealer lo recomiendo

Gracias por de nuestra troca todo el servicio muy bueno amables y resolvieron nuestras dudas y nos ayudaron en lo que necesitamos con el banco

Gracias por la ayuda que nos brindaron a muy a mi familia con la compra de nuestro carro muy amables y comprometidos con las personas

Great dealership, great people. Highly recommend. Travis and Joe were great to do business with. I thank Travis for getting the financing we needed. I highly recommend this dealership for anyone shopping for a previously owned car or truck. Dealership had many high quality vehicles.

I had been looking for an Acura TLX V6 SH-AWD with Technology Package for a few months when I came across a listing by Annapolis Car Center for a 2016 model with 43,640 miles listed at $20,994. I reached out hoping to negotiate an out-the-door price of $20,500, or if not doable, the best offer they could provide inclusive of tax/tag/title/fees. I received a response the next morning from Joe Elliot, the Senior Sales Consultant at Annapolis Car Center, that was extraordinarily unprofessional and rude. First, the concept that someone would offer less than asking price when negotiating on a car seemed foreign to Mr. Elliott, who stated “I would like to know where you came up with your figure for the purchase price, you offered me less than my asking price, and expect me to pay your tax tags and fees.” Also, negotiating an out-the-door price inclusive of tax/tags/fees is a commonly recommended bargaining strategy for consumers, to avoid any hidden or unexpected fees at the dealership. Again, Mr. Elliott was unusually affronted by this quotidienne request. Second, while not unreasonably priced, the vehicle was NOT priced “$2,000 under what KBB and NADA suggest” he sell it for. CarGurus lists the vehicle at $1052 below market price. KBB Lists the fair market price range for the vehicle to be between $19,389 - $21,918. NADA lists clean retail price at $22,225 (difference of $1,231). Third, while I would have liked the best deal possible, I was open to negotiation. Yet rather than providing a counteroffer, Mr. Elliott replied, “If this is all of the money you have to spend on a vehicle I suggest you look for one a little less expensive,” an insulting way to address a potential client. Lastly, the same day, I reached a deal with another dealership (shout out to Prince Frederick Ford!!) on a 2015 Acura TLX V6 SH-AWD with Technology Package at 48,000 miles. Prior to even setting foot in the door, I had a written offer for an out-the-door price of $20,996 inclusive of all tax/tag/title/fees. (And on arrival, I found the car to be in excellent condition). Judging by the other reviews left on Google, I am not the only one who has had a poor experience with Annapolis Car Center. Before purchasing a vehicle, do your research on fair market value, shop around and consider taking your business to a different dealership!

We had a really good, professional experience purchasing our car. The salesman Joe was very courteous and knowledgeable. The purchasing part was quick and easy.

Gracias por la ayuda y atencion que me dieron el equipo de Annapolis car center me ayudo recomiendo este dealer son muy buenos atención. Gracias a todos.

Today I went to Annapolis car center to checkout a truck ford f150. Before that I went other dealerships But no response but when I came to Annapolis car center Mr.Joe Elliott got me a great deal on F150. I would recommend to anyone who is looking for car or truck go to Annapolis car center and see Joe Elliott he will get you the best deals.

Joe was great, very friendly and efficient... Great car, very satisfied! Would buy from this dealership again! Highly recommend to anyone! Check out their inventory online!

I had a terrible thing happen to me that was out of my control. I was down and out about my situation. I had no hope until I made a call to ACC. I went in explains my situation and the team there was AWESOME 😎! Joe and Travis they are my Hero’s. They went above and beyond to help me get into a car. They were so nice and made me feel at ease. I own these two me the upmost gratitude 🙏 . I was blessed to have purchased a car from ACC. I thank JOE and TRAVIS from the bottom of my heart. You saved my day. I will forever be in your debt. I will be a long time customer for sure. If anyone needs a car I’ll bring them in personally. This was the best car purchase experience I have ever had and I’m forever greatful to have found such an awesome place to buy a car. Thanks again for all that you did.