Reviews
Write a reviewGREAT CARE BUYING EXPEREINCE!
The best car buying experience ever. The sales staff is very honest and answered all my questions and even provided a CarFax report. When I agreed to purchase the car they fully inspected it and installed new rear brakes. The rear defroster became defective and Fazio's repaired it. Today there was a slight exhaust system noise and once again no questions asked Fazio's repaired it. If your looking to purchase a previously owned car then step up to Fazio's they are reputable, friendly, honest and very easy to deal with. When the time comes for another car I will be shopping there again. In the meantime I will be referring Fazio's to friends and family! Thanks Joe, Mike and the repair staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A pleasure to do business with
Truely a outstanding auto purchasing experience from start to finish. A family business that cares about their reputation and does right by their customers. My truck was a great price, clean vehicle and no pressure they let me go about my business and check the truck out without any bother. They went the extra mile to make sure everything was perfect. I would recommend fazios auto to be your only stop if you want a quality vehicle at a fair price with the best customer service around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stop and run
I put money down on a truck. Truck didn't pass inspection so they wanted me to pay for the work to be done if I still wanted the truck.i even said I'll split the cost . They said no . Thank god it did pass inspection can u imagine trying to get them to work on it if had a problem after I bought it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I'd like to know what you're referring to. Not only do we not ask customers to pay for up front repairs but we have never had a problem with anyone fixing anything after the fact. In fact, we're known for fixing things after the fact that weren't discovered in the sale.
Awesome service
Thanks Joe for an awesome car at an awesome price. Everything was so simple and easy. Test drive on Friday. Bank on Saturday. Pick up on Monday Awesome sales and service. I'll recommend you to everyone. You and your staff deserve more than 5 stars Michelle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dissapointed
I recently bought a vehicle from there - not only did the back door window not open but the sunroof leaked as well and they were not willing to help me with them. I was told that they were going to do a few simple things to the car before me picking it up and they were not done. Being a honest and reliable business is definitely not high on their priority.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
all repairs were completed. the customer wasn't able to reach us via phone to schedule service until the weekend was over. she never removed this negative comment.
Finally, someone that knows how to sell cars
I got my 2005 Tahoe from the guys at Fazio's. I came in knowing the price and left out with no hassle and no games. I can't stand being lied to and they were honest with me. My credit isn't the best and they didn't treat me any differently when they found out. The truck had a clunk in the rear but it turned out to be a loose exhaust bracket. I will definitely buy here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service
I had a very good experience shopping hear.I was pleased with the service, and the no pressure sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We appreciate your business.
Thoroughly enjoyed this buying process
Very friendly and courteous staff. Wonderful experience overall.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A rare gem
I was admittedly surprised after arriving at the dealer and seeing all the cars that looked pretty nice. I've always bought from the big name dealers because of the money backing them. No one rushed me on the lot and I wanted to see a truck so I went inside. It was pretty busy but they greeted me and let me have the keys to a few trucks I wanted to see. They were very honest, quick to answer my questions and gave me a carfax without blinking. I decided to wait until tax season to buy a new one, but they did offer to buy my truck I had for trade with cash for more than what another dealer offered me as a trade. I'll shop here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Satisfied Shopper
We searched for several weeks for a used Jeep and found just what we were looking for at Fazio's Auto Sales. We were treated with respect every step of the way and never felt any pressure. Joe and John were very friendly as were the the guys on the lot and Christine in the office. They went above and beyond to make sure everything was taken care of to our satisfaction and we purchased our vehicle feeling confident that we had made the right choice in buying from Fazio's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
