Wallace Nissan

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
276 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 15, 2020

    DON'T buy a car here! You will be solicited to death over the phone and you can't stop it even if you go in and complain....they won't take your name... off the list. You may need to change your phone number to stop it. Why a dealer would allow their sales reps, service dept and warrantee dept harass its existing customers to death is beyond me. I wish I could take my three year old Altima back to stop the harassment. I will never buy a car there again even if it is the best price I find. I'm willing to pay more just to be left alone. I also have a Land Rover and a Ford, and I have never been bothered by either dealership. My mother taught me it is rude to interrupt people, yet Wallace Nissan does it hundreds of times a day to their own customers. Solicitation is a rude form of interruption!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 30, 2020

    Bill was awesome. He picked me up from the car rental place and drove me to the dealers. Very knowledgeable, kind and patient. A pleasure to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Sandy!

  • 3.0 out of 5
    September 5, 2018

    Worst financial people ever ,, never helped me, got me a very high interest rate ever

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 19, 2018

    I have been ignored this is why no stars are available for me to describe their ignorance. Business I believe is the cover up. No one interested in selling,... greeting .

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 30, 2018

    I had to have some pretty major repairs done recently. It took a while but they told me this in advance and they gave me a loaner car, which was great... fun to drive. The car was done when promised at the price as promised. When I got back home, I discovered a new issue and called the service manager and explained the problem. He said bring it right back in and we will run a diagnostic and see what's going on. Car went back in, diagnosed and repaired within a few hours. Don't really understand what happened, but my car is running fine and everything is as it should be .....so all is well with the world again. Thanks to Joe Dayton, Hunter, the service advisor and to the great team of technicians and mechanics who make their system work for us, your customers. Sometimes we get a little crazy about our cars ( I know) but we do appreciate your care and concern.....and understanding! These folks are the best!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 26, 2018

    Hit something in road, only bought in for oil change, then found out damage underneath due to hitting something along the road home from Ocala,glad I had... apt, and damage found out about!! Took almost 1 mo to fix, but finally done!. Time was so long due to Ins. company, not Wallace!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2018

    Great work, as always. Great work, as always. Great work!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 19, 2018

    Viola Wise was our sales lady and she was amazing.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2018

    Easy to work with. Very knowledgeable and friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 15, 2018

    The cashier's off is awkward to reach in the new building. Hunter and Randy are great!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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