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(193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Auto Exchange from DealerRater.

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great service

thank you so much for staying way past closing to make our deal happen! You guys rock. THANKS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Black Friday

Came here with my sister on black friday looking to buy a cheap used car.. thankfully they had alot to chose from. This was the first dealership we stopped by and ended up purchasing here. the deals are too good to pass up. legit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor customer service

I called about a car I saw advertised and I asked the salesman if it was still for sale which he said yes it was. I asked about a few other things about the car and decided I was interested in seeing it. I told the salesman I would see him in about an hour. I drove to the dealership with my son to see the car and there was only a saleslady there. I told her which car I wanted to see and she told me "Didn't the salesman tell you we already took a deposit on the car yesterday?" I said so the car is sold and I wasted my time coming here. Her only response was to say sorry. So I wasted me and my sons time driving to and from this dealership because of some lazy salesman. That is why they get 1 star. This shows a lack of caring and poor customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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bmw purchase

Really nice clean cars.. and the service was outstanding! 5 stars!! I came all the way from Michigan for a Bmw that I fell in love with.. and I couldn't be more glad that I did... the drive was totally worth it. Thank you platinum! You will be getting my business again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my new bmw

Really nice clean cars.. and the service was outstanding! 5 stars!! I came all the way from Michigan for a Bmw that I fell in love with.. and I couldn't be more glad that I did... the drive was totally worth it. Thank you platinum! You will be getting my business again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mark was Great!!

I haven't even bought a car yet but I had a good experience with these guys. Mark was a great salesman!! He was very accommodating and kind. They follow up with you and are quick to respond. Only downfall is they are non-negotiable, but it does NOT mean they wont help you in other ways! Thanks!!!!!! I did end up buying the car ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

A+ customer service

Im loving the customer service platinum provides! I didn't have my own car at the time of purchase and they went out of their way to pick me up from home to pick up my car from the lot once the financing was all in order. Couldn't thank them enough! Recommend them for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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customer service out of this world

Im loving the customer service platinum provides! I didn't have my own car at the time of purchase and they went out of their way to pick me up from home to pick up my car from the lot once the financing was all in order. Couldn't thank them enough! Recommend them for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Nissan Sentra

I couldn't help but drop a comment about this dealer. These guys are awesome! Super friendly and were super fast with the process of putting me in my car. I will def. be spreading the good word out!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Nissan Sentra

I couldn't help but drop a comment about this dealer. These guys are awesome! Super friendly and were super fast with the process of putting me in my car. I will def. be spreading the good word out!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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