Reviews
Almost 3 hours for a scheduled oil change, Then they tell
Almost 3 hours for a scheduled oil change, Then they tell me due to the new oil that is required it's a little under a $100 more than last time. It's not the consumers fault that GMC made a motor with a bug in it and now I am getting uncomfortable with the hole thing.
Almost 3 hours for a scheduled oil change, Then they tell
Almost 3 hours for a scheduled oil change, Then they tell me due to the new oil that is required it's a little under a $100 more than last time. It's not the consumers fault that GMC made a motor with a bug in it and now I am getting uncomfortable with the hole thing.
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- Overall experience
- 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought a 2022 gmc sierra Nov 2025, at time of purchased
Bought a 2022 gmc sierra Nov 2025, at time of purchased had numerous issues, and they said they would fix, still having issues now turbo needs replacing, same code I pull after 2 days of purchase. I only drove truck less than 2k miles…. I am very dissatisfied with this sale. My thoughts, they knew turbo was bad at purchase but I bought a bumper to bumper warranty and that’s what they putting it on…. I will never buy nothing from this business ever!
Bought a 2022 gmc sierra Nov 2025, at time of purchased
Bought a 2022 gmc sierra Nov 2025, at time of purchased had numerous issues, and they said they would fix, still having issues now turbo needs replacing, same code I pull after 2 days of purchase. I only drove truck less than 2k miles…. I am very dissatisfied with this sale. My thoughts, they knew turbo was bad at purchase but I bought a bumper to bumper warranty and that’s what they putting it on…. I will never buy nothing from this business ever!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re sorry to hear about your experience, Mark. Your feedback is important, and we take these matters seriously. We’ll work to address your concerns and ensure better service.
Very friendly, knowledgeable and extremely professional
Very friendly, knowledgeable and extremely professional service. I would definitely recommend Royal Buick GMC. The service department kept me informed about the status of my vehicle and when it was ready to be picked up.
Very friendly, knowledgeable and extremely professional
Very friendly, knowledgeable and extremely professional service. I would definitely recommend Royal Buick GMC. The service department kept me informed about the status of my vehicle and when it was ready to be picked up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mr. Chapman! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us!
Go see Ashley England if you need a vehicle.
Go see Ashley England if you need a vehicle. She is awesome to work with. Her energy is amazing. You will love dealing with her.
Go see Ashley England if you need a vehicle.
Go see Ashley England if you need a vehicle. She is awesome to work with. Her energy is amazing. You will love dealing with her.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Eric, for taking the time to share your feedback. We’re glad to hear you had a positive experience and appreciate you sharing your recommendation.
Dathan was amazing, if you want to check out a vehicle,
Dathan was amazing, if you want to check out a vehicle, he's your guy! Thank you for all your help, I love my car!
Dathan was amazing, if you want to check out a vehicle,
Dathan was amazing, if you want to check out a vehicle, he's your guy! Thank you for all your help, I love my car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re thrilled to hear you had a great experience with Dathan! Enjoy your new car, and thanks for the fantastic feedback!
See Ben for a no pressure purchase.
See Ben for a no pressure purchase. Squeezed all that was possible out of the trade in; Ben even scoured the internet for an additional credit from GMC for being a veteran. Completing the financing was quick and painless. Everyone was friendly and accommodating. Royal is the dealership to go for a quick and easy purchase of a new vehicle.
See Ben for a no pressure purchase.
See Ben for a no pressure purchase. Squeezed all that was possible out of the trade in; Ben even scoured the internet for an additional credit from GMC for being a veteran. Completing the financing was quick and painless. Everyone was friendly and accommodating. Royal is the dealership to go for a quick and easy purchase of a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Gary! We're thrilled to hear about your positive experience with Ben and our team. Your satisfaction is our priority, and we appreciate your recommendation!
Ashley, was just simply amazing .
Ashley, was just simply amazing . Fast, easy going, and simple experience. Dustin, was great as well. Made sure I got the monthly payment I wanted !
Ashley, was just simply amazing .
Ashley, was just simply amazing . Fast, easy going, and simple experience. Dustin, was great as well. Made sure I got the monthly payment I wanted !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your awesome feedback, Gina! We're thrilled to hear that Ashley and Dustin provided you with such a great experience. Enjoy your new ride!
Thomas was very easy to work with.
Thomas was very easy to work with.. I never set foot in the dealership and my new truck was delivered to my drive way! Vehicle was delivers full of fuel and very clean…ready to go!
Thomas was very easy to work with.
Thomas was very easy to work with.. I never set foot in the dealership and my new truck was delivered to my drive way! Vehicle was delivers full of fuel and very clean…ready to go!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear about your positive experience with Thomas! Delivering quality service and convenience is our priority. Enjoy your new truck!
Destin was knowledgeable about the vehicles amenities -
Destin was knowledgeable about the vehicles amenities - very personable,polite,respectful and above all patient He was great at helping find the perfect car for our family. ASK FOR Destin if you in the market for a vechicle.
Destin was knowledgeable about the vehicles amenities -
Destin was knowledgeable about the vehicles amenities - very personable,polite,respectful and above all patient He was great at helping find the perfect car for our family. ASK FOR Destin if you in the market for a vechicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for sharing your experience, Kim! We're thrilled to hear Destin provided such excellent service. Enjoy your new vehicle, and we appreciate your recommendation!
My Salesman, Thomas was very patient and caring.
My Salesman, Thomas was very patient and caring. Stayed by my size through the whole car buying process.
My Salesman, Thomas was very patient and caring.
My Salesman, Thomas was very patient and caring. Stayed by my size through the whole car buying process.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase