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Royal Buick GMC

(522 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Buick GMC from DealerRater.

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Parker and all the associates at Royal could not have

Parker and all the associates at Royal could not have been easier to work with. It was actually a pleasure to deal for my new car. You have a great staff and Parker is the ultimate salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just purchased our 2024 GMC Acadia with Jason Payne.

Just purchased our 2024 GMC Acadia with Jason Payne. He was super helpful and actually took over as our sales rep halfway through the process. He was always quick to answer all of our questions, was very personable and would definitely recommend sending friends and family to see him. Thanks again Jason!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Joe George was great.

Joe George was great. As someone who doesn’t like the typical car buying experience, Joe and Royal made it easy. Everything above board and no surprises. Thanks to Joe and Royal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic transaction!

Fantastic transaction! Great people, had me in a new car and on my way in no time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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James was great to work with for my new truck purchase.

James was great to work with for my new truck purchase. The whole team was pleasant and no pressure. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We look forward to assisting you again in the future, as well as your future recommendations!

First time ever walking into this dealership, and i was

First time ever walking into this dealership, and i was impressed by the professionalism of the staff there. My salesman, Demarcus Carlin, was friendly, knowledgeable, and professional from the moment I met him. Steve, in finance, was also a joy to work with. He wasn't pushy and let you make your decisions on the information he provided. The whole buying process was smooth and seemless. I highly recommend you check out what Royal has to offer. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We look forward to assisting you again in the future, as well as your future recommendations!

Jessika Hodges is an excellent salesperson!

Jessika Hodges is an excellent salesperson! She is an No pressure, highly knowledgeable, and well rounded educated lady. I purchased 2024 GMC AT4X Sierra and love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We look forward to assisting you again in the future, as well as your future recommendations!

Jason Payne is such a kind salesman.

Jason Payne is such a kind salesman. He helped me get a great price for my truck & was patient & helpful through the whole process! Highly recommend asking for him. Best prices & great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We look forward to assisting you again in the future, as well as your future recommendations!

Jessica reached out to me after in inquired about a

Jessica reached out to me after in inquired about a vehicle on their lot. We scheduled a test drive, discussed options, and ended bringing the truck home! Jessica and Dustin were both very helpful in helping me purchase my new truck :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We look forward to assisting you again in the future, as well as your future recommendations!

The car purchasing process was quick and painless thanks

The car purchasing process was quick and painless thanks to you guys!! I cannot give you all enough praise for how much ease and enjoyment I found out of buying my new buick! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your 5-star review! We look forward to assisting you again in the future, as well as your future recommendations!